As a Guest Services Workforce Analyst, you are responsible for supporting the Guest Services teams with Intraday management with a focus on operational data collection and WFM specific reporting. Your passion for data analysis and communication will play a key role in the evolution of service in every guest experience.
This role is primarily based out of our North Vancouver office and is open to a hybrid work schedule. Candidates must be eligible to work in Canada.
The Arc’teryx Guest Services Workforce Planning Team is professional, knowledgeable and detail-orientated team that provides support for our various Guest Services teams. We ensure our teams are fully prepared and supported, so we all inspire guest loyalty and support the growth of our brand in our epicenter cities and around the world.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
