What we are looking for:
- Daily review of Accounts Receivable aging reports to identify delinquent invoices requiring immediate follow-up
- Weekly review and reporting of collections metrics to track progress against monthly goals
- Manage portfolio of delinquent customers in Canada
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situation, and trigger repossession process of leased equipment as needed
- Process customer refunds, review and process account adjustments
- Resolve client discrepancies and short payments
- Understand the concept of financial analysis and perform simple credit analysis
- Report periodically on collections performance and provide input to planning (recoveries, write offs)
- Communicate and collaborate with regional personnel to clarify customer issues as needed
- Account reconciliations, intermediate excel required (Pivot, VLOOKUP, simple formulas)
What you'll bring:
- 5 years or more experience in Collections
- Knowledge of collections procedures
- Fluency in Canadian French
Job Types: Permanent, Full-time
Salary: From $60,000.00 per year
Schedule:
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Collections: 5 years (required)
Language:
- Canadian French (required)