The Department of Western Technology Services (WTS) is a central resource committed to support the teaching and research missions of the University by providing high-quality and cost-effective technology solutions and services to the campus community. WTS works collaboratively with other IT groups within Western’s faculties and support units, to leverage central supported technology solutions and services where it makes sense.
The Network Infrastructure Team’s primary responsibility is ensuring resilient and consistent access to the Western data network which provides computer connectivity, Internet access, telecommunications, and wireless services to campus. Members of this team are responsible for the design, installation, and maintenance of the network equipment supporting these communication infrastructures. These activities include; capacity planning, the creation and review of network disaster recovery plans, proactively monitoring network statistics to determine performance and stability baselines, and responding to issues that adversely affect the stability of these services
The Western data network supports many mission critical services including email, web services, our learning management system, voice services and other enterprise applications. Central services also provide web, server, database, and storage hosting for the Western community.