Job title:
Team Lead, Cloud Infrastructure
Location:
Ottawa, Toronto, Ontario, Canada
Contract Duration :
1 year
Date posted:
July 17, 2026
Closing date:
July 30, 2026
Compensation:
$108,739.00 - $127,928.00/year
We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.
CIHI is recognized as an eceptional place to work that embraces diversity, respect, integrity, collaboration and innovation.
At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
Fle- ible benefits program from your first day on the job for permanent and long-term contracts
The Team Lead, Cloud Infrastructure is responsible for leading and maintaining high-quality, cloud infrastructure service activities that ensure a consistent and efficient customer eperience in accessing CIHI’s products and services both internally and eternally. This role oversees day-to-day operations, process improvements, and strategic initiatives related to infrastructure operational deliverables and supporting tools, while fostering collaboration across teams and managing staff performance.
1. Supervise, coach and develop a high performing team; oversee all operational activities by assigning work, setting objectives, monitoring performance and fostering a culture of continuous learning and improvement.
2. Lead and coordinate project and work plan activities, monitor progress, identify issues, and report to management following CIHI Project Management Office guidelines.
3. Plan and implement strategies to engage internal and eternal stakeholders, build consensus, and improve processes related to client enrollment, access to CIHI products, and data requirements.
4. Develop and implement best practices to ensure services are well documented, tested, and compliant with CIHI’s security, privacy, and confidentiality policies.
5. Facilitate collaboration between technology services and other CIHI teams to harmonize products, services, and business processes, ensuring coordinated delivery and matri management of cross-functional staff.
6. Oversee ongoing maintenance and long-term planning for tools and applications used by the team, managing the project lifecycle for annual updates.
7. Develop comprehensive knowledge of CIHI programs and services to drive best practice initiatives, continuous quality improvement, and client awareness.
- Undergraduate degree in Computer Science, Information Technology, Health Information, Business Information or related field, or equivalent combination of education and related eperience.
- Minimum 5 years eperience in administration of Microsoft Windows environments, Office 365, Cloud(AWS) and Network Administration.
- Minimum 1–3 years of supervisory eperience.
- Strong leadership, communication, interpersonal, presentation, and facilitation skills.
- Proven consensus-building and negotiation abilities.
- Ability to lead and collaborate within multidisciplinary teams and diverse stakeholder groups.
- Strong conceptual thinking, problem-solving, and decision-making skills.
- Advanced proficiency in Microsoft Office, including MS Project.
- Eperience with client services, application support, software vendor relationships, and/or project management eperience.
- Eperience with workflow processes (LEAN) is an asset.
- Primary locations: Toronto or Ottawa.
- Occasional travel may be required.
- Must comply with all CIHI workplace policies, including privacy and confidentiality.
- Fluency in English is required, bilingualism in both official languages is an asset.
To find out more about this role and other eciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.
We thank all those who apply, however, only candidates selected for an interview will be contacted.
At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.
Please note the CIHI Recruiting Team uses to communicate with applicants. Please make sure your profile has an updated address that is checked regularly, including the junk/spam mail folder, as we send time sensitive s (i.e. testing and interview bookings).
Data Privacy and Record Retention Notice
In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.
By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.
