McPhail's of Harriston is looking for a self-motivated "people-person" with the drive to succeed to join our fast paced Service Team. If you're a motivated, career-minded individual willing to accept challenges and grow within our company, consider submitting your resume today for the Service Writer position. Working closely with the Service Manager, the Service Writer will be responsible for:
Responsibilities and Duties:
*Supporting the Service Manager, and Service Team with all day-to-day tasks to run the Service Department.
*Complete data entry on a computerized system to maintain work order processing and invoicing.
*Processing warranties and reconciling claims.
*Responds to customers inquiries, via phone, email, or fax and maintain good customer relations and solve problems.
*Manage service filing systems
*Assist with various administrative duties
*Interact with suppliers, coworkers, management, and customers via phone, electronic, mail, and in-person.
*Contribute to the overall success of the company and actively be apart of the team.
*Must be willing to work every other Saturday.
Qualifications and Skills:
*Demonstrated outstanding customer service.
*Experience in the industry is not necessary; however preference will be given to those with experience.
*Basic understanding and ability to operate a computer including Microsoft Office programs and internal programs.
*Must be able to work in a fast paced environment safely.
*Must be able to present yourself in a positive, professional manner to colleagues and customers.
*Ability to effectively present information and respond to questions from co-workers, managers, customers, and the general public.
*Perform additional technical and administrative duties deemed necessary by the Service Manager
*All other duties as assigned.
Work Remotely
Job Type: Full-time
Pay: $19.00-$26.00 per hour
Work Location: In person
