Join the Yardworx Team!
Yardworx is looking for a highly organized, motivated, and proactive Production Coordinator to support our daily landscape and snow removal operations. This is a fast-paced role where you'll work closely with our operations team to coordinate crews, manage schedules, support customers, and help ensure our services are delivered safely, efficiently, and to the high standards our clients expect.
If you thrive in a dynamic environment, enjoy problem-solving, and love keeping operations running smoothly, we'd love to hear from you.
What You'll Do
Operations & Scheduling
- Coordinate daily schedules and routing for landscaping and snow removal crews.
- Monitor production emails and respond to urgent service requests.
- Communicate with crews throughout the day to ensure work is completed efficiently.
- Track weather events and adjust staffing, equipment, and routes as needed.
- Review completed work orders, callbacks, revisits, and follow-up services.
- Ensure services meet Yardworx quality standards and service timelines.
- Maintain accurate production data in PestPac and internal systems.
Crew Support
- Assist with recruiting, onboarding, training, and supporting field crews.
- Monitor crew performance, attendance, and compliance with company standards.
- Help maintain a reliable network of backup crews.
- Ensure crews follow safety procedures, company policies, and vehicle standards.
- Support training on mobile apps, operational procedures, and company values.
Production Administration
- Maintain accurate service records, notes, photos, and documentation.
- Monitor data integrity and production reports.
- Assist with service posting, production tracking, and commission accuracy.
- Support documentation that protects the company from liability.
Customer Service
- Assist with customer concerns and service escalations.
- Conduct site visits when required.
- Work closely with office staff and sales teams to deliver exceptional customer experiences.
- Help create "Raving Fans" by exceeding customer expectations.
Sales Support
- Assist with commercial customer development and renewals.
- Follow up on existing and previous customer leads.
- Prepare estimates using company pricing guidelines.
- Create site maps and complete contracts for new customers.
- Identify opportunities for additional services and upselling.
Safety & Compliance
- Support company safety programs and compliance with SECOR and Occupational Health & Safety requirements.
- Ensure crews complete required safety inspections and documentation.
- Assist with incident investigations and safety record management.
What We're Looking For
- Excellent organizational and time management skills.
- Strong communication and leadership abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
- Comfortable using computer software, mobile apps, Excel, and scheduling systems
- Problem-solving mindset with the ability to adapt quickly during changing weather conditions.
- Customer-focused attitude with a commitment to delivering exceptional service.
- Previous experience in landscaping, snow removal, construction, field operations, or production coordination is considered an asset.
Working Conditions
- Combination of office work, field inspections, and outdoor site visits.
- On-call availability during snow events and severe weather.
- Overtime during peak seasons.
- Exposure to outdoor conditions including snow, ice, rain, and heat.
- Ability to lift up to 30 lbs.
Why Join Yardworx?
- Competitive compensation.
- Year-round career opportunity.
- Supportive team environment.
- Opportunity for professional growth and advancement.
- Diverse work that keeps every day different.
- Be part of a company committed to quality, safety, and outstanding customer service.
If you're ready to help lead daily operations and make a real impact on our team, we'd love to hear from you. Apply today and grow your career with Yardworx!
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
- Wellness program
Work Location: In person
