The Bayview Golf & Country Club is Centrally located in the GTA. Bayview has been a treasured part of the lives of our families for nearly 60 years. Bayview members enjoy a world-class golf course complemented by exceptional sports, recreation, dining and social experiences, all centered in a modern, full-service private club setting with diverse event facilities.
Bayview dining rooms consist of three restaurants on-site:
- The Grill Room
- The Players Lounge Room
- The Cabana at the Pool - Seasonal
The position
The Part-time Dining Room Supervisor plays a crucial role in ensuring the smooth and efficient operation of the Member dining outlets. This position involves overseeing the dining room staff, maintaining high levels of member satisfaction, and ensuring that all aspects of the dining experience meet or exceed established standards. The position reports to the F&B Manager and the Clubhouse Manager.
Duties
- Oversee the front-of-house team to deliver a consistent and elevated Member experience across formal dining outlets
- Maintain and enforce service standards to ensure consistency across all shifts, team members, and dining outlets
- Maintain a strong and visible presence on the floor, setting the tone for service, energy, and professionalism
- Train, coach, and support team members to uphold service standards and expectations
- Ensure consistency in all aspects of service, including timing, presentation, and guest interaction
- Proactively manage service flow and staffing levels based on business needs
- Step in to support service where required to ensure smooth and seamless operations
- Handle Member feedback and concerns with professionalism, urgency, and care
- Ensure accuracy of Member chits and proper use of the JONAS POS system
- Monitor daily sales, labour, and service trends, and share insights to support operational decisions
- Ensure accuracy in sales reporting, staff hours, and POS activity through the JONAS system
- Reinforce a culture of accountability, teamwork, and attention to detail
- Provide ongoing feedback to the F&B leadership team on performance and opportunities
- Participate in weekly operations meetings and contribute to continuous improvement initiatives
Supervision Received
- Reports to and receives functional direction from the F&B Manager.
Contacts
- Maintains internal/external contact with all Members, Management and Staff
Minimum qualifications
- 1 + years' supervisory experience required
- Minimum of 1-2 years’ experience in the hospitality sector
- Valid Smart Serve certification
- Direct experience in a customer facing role and/or hospitality experience is required
- Experience with Point of Sales Software is required
- Good communication skills in English
- Ability to lift up to 20lbs. and bend, lift, and stand for extended periods
Health and Safety
- Must work in compliance with the Occupational Health and Safety Act Regulation and follow in accordance to the Club’s Health and Safety policies and procedures
Hours of work
- Varying work schedule to include mornings, evenings, holidays, weekends, and extended hours as business required
We thank all applicants for their interest but only candidates selected for an interview will be contacted. At Bayview Golf & Country Club, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide us.
We believe in a human-first approach to hiring. A member of our recruitment team will personally review every application submitted for this role; no AI screening will be used.
This position is for an upcoming vacancy due to retirement.
Pay: $20.00-$26.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Work Location: In person
