Sales Professional – E.R. Fisher Menswear
Company Description:
Established in Ottawa in 1905, E.R. Fisher Menswear is a family-owned premier destination for men's fine clothing and accessories. Our experienced team provides expert advice tailored to our customers' lifestyles, enhancing their confidence through impeccable style. We strive to offer an exceptional shopping experience built on professionalism and extensive product knowledge.
Position Overview:
We are seeking a passionate Clothing Sales Consultant for a full-time, on-site role in Ottawa, ON. This position involves engaging with clients, offering expert styling advice, and ensuring an unparalleled customer experience. Our Sales Professionals maintain superior customer service standards, drive sales, and uphold E.R. Fisher's tradition of excellence.
- This role offers a competitive base salary plus a performance-based commission structure. The commission is earned on personal sales, allowing for uncapped earning potential. Additional incentives may be available through team performance bonuses or sales contests.
Key Responsibilities:
- Deliver outstanding customer service by creating a welcoming and personalized shopping experience.
- Assist customers in selecting fine menswear suited to their lifestyle and preferences.
- Maintain in-depth knowledge of our product offerings, including tailoring options and seasonal arrivals.
- Ensure accurate preparation of garments for alteration and clear communication with our Tailor Shop.
- Assist in merchandising, display maintenance, and overall store presentation.
- Process and replenish merchandise, ensuring the sales floor is fully stocked.
- Follow up with customers post-sale to ensure satisfaction and offer additional styling or care advice.
- Participate in inventory counts, staff meetings, and store events.
- Operate the Point-of-Sale system efficiently, handling transactions and wrapping merchandise with care.
- Stay informed on promotions and advertisements to communicate offers effectively.
Qualifications & Skills:
- Passion for excellence in service and an appreciation for fine-quality menswear.
- Exceptional interpersonal and communication skills, with the ability to build lasting customer relationships.
- Previous experience in retail or sales is an asset.
- Self-motivated with a proactive approach to assisting clients.
- Strong organizational skills and attention to detail in maintaining store presentation and stock levels.
- Physical ability to stand for extended periods and move merchandise.
- Bilingualism (English/French) is an advantage, but not mandatory.
Why Join E.R. Fisher Ltd.?
- Be part of a respected family-owned business with over a century of expertise in men’s fashion.
- Work in a refined retail environment where customer service and quality are top priorities.
- Collaborate with a knowledgeable team that values professionalism, integrity, and craftsmanship.
- Engage directly with our buying team to provide customer insights, ensuring our merchandise aligns with client preferences and market trends.
- Opportunities for professional development and growth within the company.
If you are enthusiastic about fine clothing, take pride in delivering an exceptional customer experience, and thrive in a team-oriented environment, we invite you to apply and become part of the E.R. Fisher legacy.
Here's what we can offer you:
Ongoing sales and product knowledge training
Opportunities for career development
A generous clothing discount
A competitive group benefits plan
A performance-oriented bonus system
Paid statutory holidays
E.R. Fisher Menswear is a family owned and operated Ottawa-based retailer. We have been in business for over 120 years and have a well-deserved reputation of being an equal opportunity employer.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- On-site parking
- Store discount
Shift:
Work days:
- Monday to Friday
- Weekends as needed
Application question(s):
- Can you tell us about a time you built a lasting relationship with a client and how it impacted your sales?
- Saturdays are one of our most important sales days of the week, are you comfortable working regular Saturdays?
Education:
- Secondary School (required)
Experience:
- successful Canadian sales experience • Luxury retail: 5 years (required)
- Direct sales in Canada: 5 years (required)
Location:
- Ottawa, ON K1Z 6W4 (required)
Work Location: In person
