RQ00198 - Sr. Business Analyst
6-month contract (132 business days) - possible extension
3 days onsite/2 days remote (subject to HM's discretion) - 277 Front St W
Must Haves:
- 5+ years experience ServiceNow CMDB data model (CSDM)
- 5+ years experience ServiceNow ITSM, ITOM discovery & Service Mapping
Description:
Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.
The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Business Analysis, and how it relates to SDLC within the ITIL framework.
Skills:
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ServiceNow CMDB data model (CSDM)
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ServiceNow ITSM, ITOM discovery & Service Mapping
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ServiceNow Agile 2.0
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ServiceNow ServicePortal
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Business application architecture
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Familiarity with Infrastructure (Windows Server, Linux), Virtualization (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model)
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Ability to discuss requirements and troubleshoot with Business Analysts, Scrum Masters and Engineers.
AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.
Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
INCORPORATED RATE RANGE (7.25 billable hours per day)
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$84.20/hr - $101.04/hr Inc.
T4 RATE RANGE (7.25 billable hours per day)