Job Overview
We are seeking a detail-oriented and friendly Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a busy medical or dental office, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff. Prior experience with dental or medical office procedures is preferred, along with proficiency in office technology and software systems such as Epic and Dentrix. The Medical Office Assistant plays a vital role in delivering excellent patient care through efficient front desk management and administrative tasks.
Responsibilities
- Greet patients warmly and assist with check-in and check-out procedures at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Maintain accurate electronic medical records using systems like Ava
- Verify patient insurance information and process billing or payments as needed
- Assist with administrative tasks including filing, data entry, and document management
- Coordinate appointment scheduling for providers and ensure timely patient flow
- Prepare patient charts and documentation for clinical visits
- Support clinical staff with basic administrative duties to facilitate efficient clinic operations
- Referral co-ordination
Experience
- Prior experience as a Medical Receptionist or in a Dental Office setting is highly desirable
- Experience working in a Medical Office environment or with Electronic Medical Records (EMR) systems such as Ava is preferred
- Strong knowledge of medical terminology and familiarity with dental terminology is advantageous
- Proven office experience including handling multi-line phone systems, front desk duties, and administrative support
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Demonstrated ability to communicate effectively with patients, staff, and providers
- Previous experience with Ave or similar Med Access practice management software is a plus
Job Type: Full-time
Pay: $17.00-$20.00 per hour
Work Location: In person
