Assistant General Manager
SILENT H Restaurant | Toronto, ON (On-Site)
About the Opportunity
SILENT H is seeking an exceptional Assistant General Manager to join the leadership team of one of Toronto’s most ambitious hospitality destinations.
This is more than an operations role, it is a leadership position responsible for driving performance, developing future leaders, and ensuring excellence across every aspect of the business. As the Assistant General Manager, you will serve as a key partner to the General Manager and ownership team, helping shape the culture, standards, and long-term success of the organization.
The ideal candidate is a highly driven hospitality professional with a proven ability to lead teams, inspire accountability, and execute at an exceptional level. You understand that outstanding guest experiences are created through strong leadership, operational discipline, and an unwavering commitment to people development.
You will be responsible for overseeing daily operations, managing financial performance, developing leaders, and ensuring that every department consistently delivers excellence. This role requires a leader who can balance strategic thinking with hands-on execution while maintaining a strong presence throughout the business.
Core Values
At SILENT H, we look for leaders who embody the following values:
- Lead with integrity, humility, and accountability.
- Inspire excellence through action, consistency, and professionalism.
- Embrace innovation, creativity, and continuous improvement.
- Foster a culture built on teamwork, trust, and mutual respect.
- Hold themselves and others to the highest standards of performance.
- Develop people, create opportunities, and build future leaders.
- Take ownership of challenges and lead with confidence through change.
Key Responsibilities
Leadership & People Development
- Serve as a senior leader and cultural ambassador for the organization.
- Recruit, develop, mentor, and retain high-performing managers and team members.
- Create clear performance expectations and accountability systems.
- Identify and develop future leaders through coaching and succession planning.
- Foster a positive, professional, and performance-driven workplace culture.
- Lead by example and maintain a visible presence throughout all service periods.
Operations & Guest Experience
- Oversee daily restaurant operations to ensure seamless execution and consistency.
- Maintain and elevate service standards across all departments.
- Ensure exceptional guest experiences through proactive leadership and problem-solving.
- Drive operational excellence through attention to detail and continuous improvement initiatives.
- Collaborate with department leaders to maximize efficiency and service performance.
- Ensure compliance with all company policies, health and safety regulations, and licensing requirements.
Financial Performance & Business Strategy
- Support the development and execution of annual business plans and strategic initiatives.
- Monitor and manage labour costs, operating expenses, and profitability targets.
- Analyze financial reports and key performance indicators to identify opportunities for growth.
- Drive revenue generation through operational efficiency, guest satisfaction, and team performance.
- Partner with senior leadership to achieve and exceed business objectives.
- Assist in the planning and execution of expansion opportunities and future projects.
Culture & Brand Excellence
- Protect and strengthen the SILENT H brand through leadership and consistency.
- Champion company values and create an environment where excellence is expected and celebrated.
- Build strong relationships with guests, employees, vendors, and industry partners.
- Contribute to the long-term vision and growth of the organization.
Qualifications
- 3–5+ years of progressive leadership experience in hospitality, restaurants, nightlife, or luxury service environments.
- Previous experience as a Senior Manager, Floor Manager, Bar Manager, or Assistant General Manager preferred.
- Proven success leading large teams and developing management-level talent.
- Strong financial acumen with experience managing budgets, labour, forecasting, and profitability.
- Exceptional leadership, communication, and organizational skills.
- Ability to make sound decisions in a fast-paced and high-pressure environment.
- Demonstrated ability to drive operational excellence while maintaining an outstanding guest experience.
- Passion for hospitality, leadership development, and business growth.
- Open to supporting future expansion projects and new venue openings across Canada and the United States.
Compensation
Annual Compensation Range:
$90,000.00 – $100,000.00 per year
Total compensation consists of base salary, performance incentives, and estimated gratuities.
Benefits & Perks
- Extended Health Benefits
- Performance-Based Incentive Opportunities
- Leadership Development & Executive Coaching
- Career Advancement Opportunities within a Growing Hospitality Group
Join the SILENT H Leadership Team
This position is designed for hospitality leaders who aspire to operate at the highest level of the industry. If you are passionate about developing people, driving business performance, and creating exceptional guest experiences, we invite you to join SILENT H and help shape the future of one of Toronto’s most exciting hospitality brands.
At SILENT H, leadership is measured by impact, not title. We are looking for leaders who are ready to raise standards, inspire teams, and contribute to something exceptional.
Pay: $90,000.00-$100,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
Experience:
- Management: 5 years (required)
Work Location: In person
