Are you ready to make a meaningful impact in claims administration? Do you enjoy turning information into insight?
The People Operations Bureau is looking for a detail-oriented and proactive individual who understands WSIB and Long-Term Disability (LTD) claims administration. If you have a knack for accurate data input, reviewing documentation and spotting the details that matter - especially those that require timely action - you might be the perfect fit!
Please note: The successful candidate will be expected to work out of 777 Memorial Avenue, Orillia five (5) days a week.
About Us:
People Operations provides executive leadership and direction in human resources strategies and workforce development to meet the bureau business plan, and OPP strategic direction and goals.
Workplace Safety and Claims Administration puts workplace safety at the forefront, with a focus on proactive identification of hazards, risk mitigation, occupational health and safety training, infection prevention and control and related major projects and initiatives. Additionally, they support the full spectrum of administration of WSIB and LTIP claims, analysis and business and financial reporting.
Note: This Talent Pool may be used to fill substantially similar vacancies in other program areas within People Operations Bureau. This Talent Pool may also be used to fill vacancies at lower classification levels, providing additional opportunities for candidates.
To learn more about the Ontario Provincial Police, visit OPP.ca
In this role, you will:
- Provide advice and expertise, in the areas of workplace safety insurance and long-term income protection claims administration with linkages to organizational health & safety and abilities management.
- Liaise with WSIB and other insurance service providers
- Report claims related data to senior OPP Command
- Respond to claims related data requests, as required, from other areas within the Ontario Public Service and insurance providers
- Provide research and analytical support to the Unit, using applicable databases and systems within the OPS and OPP, to support programs and decision-making processes.
- Conduct trend analyses of program data to keep management apprised of issues and patterns in program activity.
- Provide information management services and analysis to support the Unit.
- Work with and support the Claims Administration team ensuring employee absences are accurately recorded for pay and benefit purposes.
- Participate in the ongoing development and improvement of applicable databases and systems, program resources, electronic files, correspondence, ensuring accuracy, while maintaining confidentiality and security of data.
Ability to pass an OPP background/ security investigation.
- You can gather and synthesize data and identify trends for programs and processes.
- You know data management concepts to maintain data integrity, efficiency, confidentiality and security.
- You know how to use the Microsoft Suite of products or equivalent (spreadsheets, information systems, presentation, flow charts).
- You have experience with HR information systems and databases.
- You can proactively identify issues within correspondence received and respond appropriately.
- You can gather and compile data for HR programs and initiatives, and prepare various reports and responses to requests
- You have knowledge of HR programs and related systems, including Ontario's workplace safety insurance legislation.
- You have knowledge of long-term income protection policies/programs
- You can interpret and apply relevant policy, legislation and collective agreements to ensure compliance.
- You can work with various staff members and management and provide input on processes.
- You can develop a variety of reports and communications and respond to inquiries.
- You have demonstrated planning and coordinating skills to provide support for projects and initiatives.
- You can assist in the design and preparation of project plans, tracking and monitoring project deliverables, reviewing and reporting on statistical information, and responding to inquires.
- You have demonstrated organizational skills to prioritize concurrent responsibilities.
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
