Planned Works Supervisor
MD Group Ltd – Cornwall
Do you have experience in social housing contracts management? Are you committed to putting the customer at the heart of what you do? We are looking for an enthusiastic supervisor who wants to provide high quality work to support our business and its values.
You will be expected to deliver excellent operational performance and customer service and in return you will receive a competitive salary and benefits package. Sound like something for you…?
Our Planned Works Supervisor will receive:
- Salary £39,000 - £42,000 per annum depending on experience & qualifications
- 25 days holiday a year + BH’s
- Van, Fuel Card & Uniform
- Length of service bonuses
- Pension
The Required Candidate will be able to:
- Supervise the contract/area within agreed budgets, objectives and targets
- Deliver on all contract key performance indicators
- Develop and maintain good levels of communication between the operations team and our customer teams
- Develop good working relationships with key clients
- High quality service delivery on time and within budget
- Implement MD policies, standards and initiatives
- Ensure contracts are compliant with all legislation, Health & Safety matters, policy and good practice
- Manage our own direct teams as well as those of our supply chain
- Ensure all operational staff (including supply chain) understand the importance of customer service and always adhere to MD procedures
- Collaborate with other service managers and colleagues in the region to develop best practice and implement change
- Work alongside operatives in the delivery of works to ensure that quality and right first-time standards are achieved and maintained
- Carry out site works as required ensuring excellent quality of work, outstanding levels of customer service and completion of work in a timely manner
Experience/Knowledge
- Excellent knowledge of planned works
- Understanding of how to maximise productivity and how to measure and improve
- Experience of delivering Toolbox Talks and Team Talks
- Good written and oral presentation
- Good understanding of H&S legislation
- Ability to write RAMS
- Awareness and ability to deliver under CDM
- Experiencing of Supervising and improving internal and external customer relationships and conflict handling
- Understanding of KPI drivers for MD and our Client
- SSSTS, first aid, Scaffold awareness and inspection, Asbestos awareness, CSCS supervisor (where required)
About MD Group
We are a leading social housing and public sector building maintenance specialist. We mainly work with Local Authorities and Housing Association landlords to build, maintain and renew the homes, properties and public buildings in their care.
We help our customers meet the challenge of managing restricted budgets while maintaining their commitment to the communities they serve by delivering the highest standards of work in the most efficient manner possible, reliably, on budget and as specified.
Over two decades we've established a reputation for quality delivery, supported by outstanding process, exemplary training and continuous investment; consistently outperforming our competitors in terms of value for money and satisfaction. Today, we are one of the largest building services companies in the South West, with a growing business nationwide.
We are an Equal Opportunities employer.
Job Types: Full-time, Permanent
Pay: $39,000.00-$42,000.00 per year
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
