Our Concept
Everyside is where you come to hang out, kick back, and have a good time—no matter what side of town you’re from. Located right in the heart of downtown Toronto, we’re all about keeping things easy. Local brews, guest taps, house-made food, and a vibe that says, ‘Come as you are, stay as long as you like.’ Whether you're here for the beer, the bites, or just to kick back and unwind, you’ll feel right at home. It's simple, really: good people, good drinks, good times.
Check us out @drink.everyside
The Role
Our Front of House team is responsible for ensuring the best quality of customer service we can offer our guests with the aim of fostering long-term relationships. Our servers and support team show up with high energy and a passion for people that they bring to work everyday. They show up for our guests by participating in staff training programs and community events, learning their product knowledge and executing our steps of service.
If you’re hospitable in nature, we can train anyone on how to host and grow with our team.
How do we support you in this?
- Maintain and create an environment where all staff are properly supported and trained, not just thrown onto the floor
- Regularly praising your achievements and successes
- Keeping our staff informed and educated on current and new venue developments
- Reviewing and improving your steps of service and overall job satisfaction
- Staff outings by and/or to vineyards, breweries, and distillers for training
Core Accountabilities
Customer Service
- Provide customers with dependable consistency between our drinks and service as laid out in our training program
- Demonstrate knowledge of our menu and can explain it in a way that shows passion for our food and beverage programs
- Show great teamwork and communicate positively and professionally with all departments to ensure our guest needs are being met at all times
- Work with our reservation system to ensure a timely flow of seating our guests
- Communicate guest feedback to the appropriate managers
- Foster positive relationships with employees, guests, suppliers and the community at large
- Help identify areas for improvement regarding our growth objectives and goals
Venue Maintenance
- Use checklists and par sheets to maintain stock for service areas, product rotation, labeling and FIFO
- Use checklists to ensure adherence to proper opens, closes and running duties
- Maintain a clean and inviting service area, including the patio spaces, kitchen, bathrooms and garbage areas and other guest-facing spaces
Promotions & Company Culture
- Participate in events and marketing promotions within our venue
- Participate in training seminars for product knowledge
- Attempts to be involved in events within our larger community
Job Types: Full-time, Part-time
Pay: $17.75 per hour
Benefits:
- Company events
- Discounted or free food
- Store discount
- Wellness program
Work Location: In person
