Job Summary
The Manager of Learning & Human Resources plays a key role in supporting a stable, engaged, and high‑performing workforce. Reporting to the CEO and collaborating with the Director of Care and Department Heads, this role leads talent management across the Home, including recruitment, onboarding, retention, engagement, wellness, performance support, and workforce planning.
You will strengthen staffing stability by improving hiring processes, supporting leaders, and enhancing the overall employee experience. As the Home’s HRIS lead, you will ensure accurate data, smooth system use, and meaningful reporting. Each month, you will produce HR metrics and insights to identify trends, close gaps, and drive continuous improvement across the organization.
Key Responsibilities
- Lead core HR programs including recruitment, onboarding, retention, culture, engagement, wellness, performance management, talent development, and workforce planning.
- Develop local talent pipelines through partnerships with schools, colleges, co‑op programs, community groups, job fairs, and referral networks.
- Manage full‑cycle recruitment and ensure a positive candidate experience through timely communication and organized interview coordination.
- Improve onboarding processes to support safe and successful new hires.
- Support recruitment systems and tools by implementing resources, training, and best practices.
- Align HR initiatives with organizational talent management strategy.
- Coach and support leaders in employee development, performance, and succession planning.
- Partner with the CEO on enhancements to talent management programs.
- Model a person‑centred approach in all interactions.
- Support attendance and wellness practices in alignment with collective agreements.
- Produce monthly HR metrics and identify trends and improvement opportunities.
- Collaborate with operations to support effective staffing and shift utilization.
- Lead employee engagement surveys, analyze results, and support action planning.
- Manage the WSIB return‑to‑work program and ensure compliant reintegration.
- Participate on the Health & Safety Committee and contribute to a safe workplace.
- Perform other assigned duties
Experience
- HR education: Degree or diploma in Human Resources, Business, or related field; CHRP an asset.
- HR experience: 2–3 years of progressive HR generalist experience (recruitment, onboarding, employee relations).
- Ontario employment knowledge: Strong understanding of ESA, OHSA, Human Rights Code, and AODA requirements.
- LTC or healthcare experience: Minimum 2 years preferred, including compliant LTC hiring practices and pre‑employment screening.
- Skills & competencies: Strong analytical, organizational, and problem‑solving abilities; able to prioritize and meet deadlines.
- Labour relations exposure an asset.
- Interpersonal strengths: Effective communication, professionalism, discretion, and the ability to build positive relationships with staff, residents, and partners.
- Consultative capability with the ability to coach and support leaders.
- Flexibility to meet with employees across various shifts (days, evenings, nights, weekends).
- Technical proficiency: Strong HRIS capability and proficiency with G‑Suite/Microsoft Office.
- Person‑centred approach with sensitivity to individuals’ needs, rights, and well‑being.
- French language skills (asset but not required)
Compliance Requirements:
- Current Vulnerable Sector Check (or willingness to obtain)
- TB test or chest X‑ray per Public Health guidelines
- Proof of required vaccinations
- Two supervisory references
Pay: $65,000.00-$70,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
