Office Coordinator
Aquamist Carpet Care
Victoria, BC
Full-Time | Monday to Friday
$25.00 to $28.00 per hour, depending on experience
Join a Company That Cares About Its People
Aquamist Carpet Care has been serving Greater Victoria since 1980. We provide carpet cleaning, area rug cleaning, upholstery cleaning, restoration services, and specialty cleaning solutions for residential and commercial clients throughout Southern Vancouver Island.
We're proud of the reputation we've built over the years, but even more proud of the team behind it. We believe in treating our employees with respect, supporting one another, and creating an environment where people can grow and succeed.
We're currently looking for a full-time Office Coordinator to join our team.
About the Role
As an Office Coordinator, you'll play an important role in keeping our daily operations running smoothly. You'll be one of the first points of contact for customers, help coordinate schedules and appointments, support our field technicians, and assist with a variety of administrative tasks throughout the office.
This position is ideal for someone who enjoys helping people, staying organized, solving problems, and working as part of a team.
Industry experience is not required. We are happy to train the right person.
What You'll Be Doing
- Answering incoming phone calls and assisting customers
- Scheduling appointments and coordinating daily work schedules
- Responding to customer emails and inquiries
- Preparing estimates, work orders, invoices, and related documentation
- Maintaining accurate customer records and job information
- Communicating with technicians, customers, and office staff
- Following up on customer requests and outstanding items
- Assisting with billing, collections, and general office administration
- Supporting department heads and management with administrative tasks
- Helping maintain organized systems and office procedures
What We're Looking For
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Confidence using computers and learning new software
- Professional, reliable, and self-motivated
- Positive attitude and strong work ethic
- Ability to work both independently and as part of a team
Experience
The following experience would be considered an asset:
- Office administration
- Customer service
- Scheduling or dispatching
- Reception or front desk experience
- Service industry experience
- Experience with QuickBooks, Google Workspace, ServiceMonster, or similar software
What We Offer
- Full-time, year-round employment
- Monday to Friday schedule
- Supportive and team-oriented workplace
- On-the-job training
- Opportunities for growth and increased responsibility
- Extended health and dental benefits after probation
To Apply
Please submit your resume along with a brief introduction telling us about yourself and why you feel you would be a good fit for the role.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $25.00-$28.00 per hour
Language:
Location:
- Victoria, BC V8Z 3B8 (required)
Work Location: In person
