Department
Keyboards
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
2391, chemin de Chambly
Longueuil, QC
Department: Roland Digital Piano Showroom
Introduction:
We are seeking a motivated and experienced Piano Sales Specialist to join our dynamic team. The ideal candidate will have a proven track record in the piano sales industry and a passion for music. You will be responsible for providing exceptional customer service as well as building the clientele in this new market for us. If you have a deep understanding of digital pianos, a strong sales background, and an enthusiasm for helping customers find the perfect instrument, we want to hear from you!
Key Responsibilities:
Sales & Customer Engagement:
Build and maintain strong relationships with customers through personalized service and expert advice.
Guide customers through the selection process, recommending pianos based on their needs, preferences, and budget.
Meet or exceed monthly and annual sales targets.
Product Knowledge:
Stay updated on the latest trends, brands, and innovations in the piano industry.
Provide in-depth information on pianos, accessories and maintenance options.
Customer Service:
Offer exceptional after-sales support, ensuring customer satisfaction with their purchase.
Address customer inquiries, resolve issues, and follow up on product deliveries or special orders.
Help with coordinating piano deliveries and installation if necessary.
Qualifications:
Experience:
Proven track record of at least 5 years in sales, preferably within the music or piano industry.
Strong background in high-ticket or luxury goods sales is a plus.
Skills:
Excellent communication and interpersonal skills.
Ability to quickly learn and retain technical product knowledge.
Ability to identify customer needs and offer tailored solutions.
Passion for Music:
Deep appreciation for music and the piano industry.
Experience playing the piano or a strong understanding of music theory is highly desirable.
Customer-Focused:
Exceptional customer service skills with the ability to build long-lasting client relationships.
Demonstrated success in meeting or exceeding sales goals.
Additional Skills:
Proficiency in basic computer skills and point-of-sale systems and social media advertising
Ability to work independently
Desire to watch sales grow while we increase our market share in the Digital Piano market
What We Offer:
A competitive compensation package
A competitive benefits plan (including medical, dental, prescription drugs, short and long term disability, life insurance and travel insurance)
An optional pension plan (with contributions matched by Long & McQuade!)
Staff purchase benefits
An in-house, four-level training program
Opportunities for advancement
How to Apply:
If you are a passionate, experienced sales professional with a love for music, we would love to hear from you! Please submit your resume and a cover letter detailing your sales experience in the piano industry to Matt Coburn,
[email protected].
