Job Overview
We are seeking a professional and organized Receptionist to join our multidisciplinary health clinic. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. This role requires excellent communication skills, familiarity with scheduling and bookings, and experience in a busy office setting. The receptionist will play a vital role in maintaining smooth clinic operations and providing exceptional customer service.
Duties
- Greet patients and visitors warmly, providing a positive first impression of the clinic
- Answer phone calls, emails, and patient inquiries
- Handle appointment scheduling, cancellations, and reminders efficiently
- Process payments and issue receipts
- Verify and submit insurance claims when applicable
- Maintain confidentiality of patient information in compliance with HIPAA regulations
- Support administrative tasks such as filing, data entry, and inventory management
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
- Keep the reception area clean, organized, and welcoming
Experience
- Prior experience as a receptionist or in a medical office setting is highly preferred
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
- Strong interpersonal skills to communicate clearly with patients, staff, and providers
- Comfortable using scheduling software, email, and basic computer programs
- Professional, reliable, and detail-oriented
This position offers an engaging work environment where professionalism and compassion are valued. The successful candidate will be integral to delivering high-quality patient care through efficient administrative support.
Work Location: In person
