JOIN OUR TEAM AT COLBORNE VETERINARY CLINIC
Colborne Veterinary Clinic is a well-established, full-service small animal practice proudly serving Simcoe and the surrounding communities for 50+years. For decades, we have been dedicated to providing compassionate, high-quality veterinary care while building lasting relationships with our clients and their beloved pets.
We are currently looking for a friendly, compassionate, and organized Client Care Representative / Assistant to join our supportive team. As the first point of contact for our clients, you'll play an essential role in creating a welcoming experience while helping ensure the highest level of care for every patient that walks through our doors.
At Colborne Veterinary Clinic, we believe our team is our greatest asset. We foster a collaborative, positive workplace where everyone is valued, supported, and encouraged to grow. We understand the importance of work-life balance and offer flexible scheduling with a 4–5 day work week, including shared weekend rotations.
Previous experience in a veterinary clinic is preferred, and experience with AVIMARK practice management software is considered an asset.
What We Offer
- Above-competitive wages based on experience
- Flexible scheduling with a focus on work-life balance
- Supportive mentorship and ongoing learning opportunities
- Uniform allowance
- Generous personal pet care benefits
- A welcoming, team-oriented workplace where your contributions are appreciated
Responsibilities
- Welcome clients and their pets with warmth, professionalism, and compassion.
- Schedule appointments and manage the daily appointment calendar.
- Answer incoming phone calls and respond to client inquiries regarding appointments, prescriptions, procedures, and general pet care.
- Maintain accurate and up-to-date patient medical records.
- Process invoices and payments while assisting with billing inquiries.
- Support the veterinary team with laboratory duties and other administrative tasks as needed.
- Maintain a clean, organized, and inviting reception area and clinic environment.
- Educate clients on preventative care, products, and services available through the clinic.
- Assist in maintaining overall cleanliness and organization throughout the hospital.
Qualifications
- High school diploma or equivalent.
- Previous experience in a veterinary clinic or animal care setting is preferred.
- Experience with AVIMARK is an asset.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Attention to detail and the ability to thrive in a fast-paced environment.
- A compassionate, positive attitude toward both clients and their pets.
- Ability to work collaboratively as part of a supportive team.
If you're passionate about providing exceptional client service, love working with animals, and are looking to join a team that truly values its people, we'd love to hear from you!
Please send your resume and cover letter to [email protected].
Pay: $35,000.00-$45,000.00 per year
Work Location: In person
