At Nelson Motors and Equipment, we're proud to be a trusted partner in our agricultural community. Our customers count on us for valued solutions, dependable service, premium parts, expert support, and expertise that delivers an unmatched experience.
We are seeking a strategic, customer-focused leader to oversee parts operations across the organization. The Corporate Parts Manager will drive aftermarket performance, strengthen customer experience, and lead consistent processes, inventory discipline, and team development across all five of our locations. The preferred location is based out of Avonlea, but may be based in any one of our locations.
What You'll Do
Reporting to the General Manager, you will lead parts operations across five store locations to improve efficiency, parts availability, and customer satisfaction. Your vision will execute strategic plans that grow aftermarket sales and profitability while monitoring key performance indicators such as fill rate, turns, inventory health, expense control, and customer experience. As part of the leadership team, you will work cohesively to support marketing, customer support, and operational improvement initiatives with a strong partnership with the corporate service manager to drive aftermarket sales. As an engaging leader you effectively connect, motivate and inspire department personnel to strive to increase performance while building accountability and engagement.
For you to be Successful, You:
- Have exceptional interpersonal skills and the ability to build strong relationships with all staff, vendors and customers, through trust, diplomacy, empathy, and tact while inspiring others to meet and exceed corporate goals.
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Understand financial reporting for a parts department and can analyze performance to identify opportunities to improve inventory health, margins, and operational efficiency.
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Demonstrate a growth mindset and strive for continuous development of yourself, the leaders you support, and the teams across the department.
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Bring a strategic, proactive approach to customer service, parts programs, pricing, and team performance.
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Embrace technology and are energized by how digital tools, systems, and data can improve productivity, inventory accuracy, and operational efficiency.
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Adopt change willingly, champion improvement initiatives, and enjoy sharing your knowledge to develop others across the organization.
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Have strong public speaking and presentation skills, with the ability to communicate clearly and engage teams across multiple locations.
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Understand equipment components and systems, including mechanical, electrical, and hydraulic applications, and how they relate to parts support for agricultural and turf equipment.
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Recognize the challenges facing parts departments in the agriculture industry and can respond with practical, customer-focused solutions.
For you to be selected for an interview:
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Proven leadership skills managing a team to get results.
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Minimum 10 years of experience working in the retail parts industry.
- A business or agriculture degree, diploma or applicable experience.
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Computer skills required. Microsoft 365, John Deere Parts Advisor and Vital Edge (CDK) a strong asset
- Valid driver's license required to travel to the 5 dealer locations.
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Must be legally entitled to work in Canada and travel to the United States on occasion.
Our compensation and performance incentives are competitive to market and reviewed annually. We offer group benefits, health spending account, matched pension that increases after three years of employment and monthly vehicle and cell phone allowances.
Nelson Motors and Equipment is a family owned, 5 location John Deere agricultural dealership in business since 1959. The family owners are actively involved in the day-to-day operations and strive to know their employees on a first name basis. We recognize work anniversaries and have an active social club. We value commitment, honesty, appreciation, motivation, and partnerships. Supporting community is important to us as is employee development and training opportunities.
If belonging to a successful, down-to-earth, company that feels like family, is important to you, we want to hear from you. Through our online company application portal, send us your cover letter and resume that outlines how your background fits this position. If you send by email, you risk the application being missed. By joining Nelson Motors and Equipment, you can be assured of a close-knit, casual, yet hard-working environment.
If you are a collaborative leader who can drive results, build strong teams, and improve the customer experience, we encourage you to apply for the Corporate Parts Manager opportunity. Come join us.
