Position Overview
The Spa Experience Agent is an essential member of the guest facing operations team at Scandinave Spa Blue Mountain. Agents ensure that all spa environments are clean, safe, well maintained, and guest ready at all times.
This role is responsible for delivering warm, friendly, and professional service while supporting guests throughout their thermal journey. Spa Experience Agents perform hands on operational tasks, uphold cleanliness standards, complete inspections, and support other departments to ensure a seamless and memorable guest experience.
Requirements:
- Previous experience in hospitality or customer service.
- Experience with pool systems, water treatment, or chemical testing is an asset (training provided).
- Excellent customer service, time management, and organizational skills.
- Ability to work both independently and as part of a team.
- Strong attention to detail and commitment to cleanliness and safety.
- Comfortable with fast paced, multi tasking work environments.
- Physically capable of lifting up to 30 lbs, walking long distances, bending, climbing, and working indoors/outdoors in all weather conditions.
- Flexibility to work mornings, evenings, weekends, and holidays.
Salary:
- Salary: $20.05 / hour ($41, 704 / year)
Benefits
- Paid sick days and personal days
- Generous vacation time off
- Ongoing complimentary access to the Thermal Journey for you and a guest
- Four complimentary vouchers for other guests each year
- One complimentary Registered Massage treatment
- Food and Beverage Discounts
- Boutique Discounts
We would like to thank all applicants for their interest. Only those applicants considered to move forward in the recruitment process will be contacted.
As per the Accessibility for Ontarians with Disabilities Act, 2005 , should you require accommodations throughout the recruitment and selection process, please contact
[email protected]