About the Opportunity
Avalon Master Builder is growing, and we’re excited to welcome a new Area Sales Manager to our team of passionate homebuilding professionals. This is a great opportunity to take the next step in your career with a company committed to building comfortable, affordable, and energy-efficient homes — including Net Zero and Net Zero-ready options. If you’re a people-focused sales professional who thrives in a collaborative and values-driven environment, we’d love to hear from you.
Role Overview
We’re looking for a motivated and customer-focused Area Sales Manager to join our team. In this role, you’ll lead sales activity within our residential communities, build strong relationships with homebuyers, and guide them through every step of the new home purchasing journey.
Key Responsibilities :
1. Customer Experience Excellence
- Maintain high Customer Insight survey scores (> 70% participation).
- Understand buyer needs, budgets, and preferences.
- Communicate clearly on pricing, options, and timelines.
- Identify and remove friction points in the buying process.
- Foster feedback loops to continually improve service quality.
2. Sales Targets & Lead Generation
- Stay up to date on market trends and competitor activities.
- Deep product knowledge: floor plans, features, and Net Zero systems.
- Collaborate with Marketing on campaigns and lead conversion.
- Build rapport with buyers, brokers, and agents.
3. Customer Selections & Construction Support
- Guide buyers through design selections and package options.
- Accurately track orders, options, pricing, and agreements.
- Manage communication during construction and close-out.
- Uphold Avalon’s safety standards alongside clients onsite.
4. Sales Administration & Internal Collaboration
- Ensure timely completion of paperwork: contracts, disclosures, addendums.
- Update CRM and sales files weekly with prospect activity.
- Coordinate with Finance, Construction, and Customer Care teams to ensure smooth closings.
- Provide prompt, clear responses to buyer inquiries.
5. Events & Corporate Representation
- Support planning and execution of sales and Avalon events.
- Attend corporate gatherings as Avalon’s ambassador.
- Promote a customer-first mindset across the organization.
What You Bring
- 2+ years of experience in new home or real estate sales (builder experience is a strong asset)
- Excellent interpersonal and communication skills, with strong negotiation abilities when working with customers
- Proven ability to communicate effectively with internal teams (construction, accounting, marketing, customer experience, etc.) and contribute as a reliable, collaborative team player
- Experience with HubSpot is considered an asset
- Experience with BuildBase is considered an asset
- Strong organizational and administrative skills, with great attention to detail
- Proficiency with CRM systems for managing leads, tracking activity, and maintaining accurate records
- Familiarity with Calgary’s housing market
- Professional attitude and a strong alignment with Avalon’s core values: Accountability, Sustainability, Agility, and Passion
- Valid driver’s license and access to a reliable vehicle
About Us
Avalon is an innovative and progressive family-owned company that has been building homes in Alberta since 1983. We’re proud to offer a competitive compensation package that rewards your dedication and success. Employees benefit from extended health coverage and ongoing support for education and training. You’ll be part of a collaborative and values-driven company culture that emphasizes connection, growth, and well-being.
Avalon is an equal opportunity employer that welcomes diversity in all our workplaces.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Paid time off
Work Location: In person
