Company Overview
At Kent Building Supplies, our mission is to be the best source of home improvement products in our community. We are passionate about what we do, both in the eyes of our associates and our customers. In this business we are constantly adapting to trends and changes in the market. This provides many opportunities for career development and advancement while working alongside some of the East Coast' finest. As a grass roots company, we are dedicated to developing our talent from within, and supporting the growth of our employees. Kent Building Supplies is rooted in a diverse group of performance-driven companies. This diverse group gives our associates the opportunity to “join one company but grow with many" and that path can be determined by you.
We are the largest retail building supply chain in Atlantic Canada with 48 locations from Saint John, New Brunswick to Corner Brook, Newfoundland and many towns and cities in between.
Description
Kent Building Supplies is currently seeking an Installation Services Department Manager in Dartmouth, NS.
Kent Building Supplies is seeking a highly motivated and experienced sales manager for our Installation Services Department to lead our team in Dartmouth, NS. This position offers a base salary with performance-based bonuses after a probationary period. The successful candidate will oversee a dynamic team of sales associates and project coordinators, driving operational efficiency, customer satisfaction, and business growth within the Installation Services department.
Working in close collaboration with the Halifax store, this Dartmouth-based role operates within a shared leadership structure across both locations. The Halifax Department Manager focuses on sales growth for both stores, while the Dartmouth Manager leads all project management functions.
The Dartmouth team reports to the Dartmouth Manager and supports project execution across HRM, while also contributing to Dartmouth-based sales initiatives to ensure strong alignment between sales and delivery.
Responsibilities
- Lead, motivate, and develop a team of sales associates and project coordinators in a fast-paced, competitive environment.
- Manage customer quotes, follow-ups, and installation processes, ensuring excellent service and high customer satisfaction.
- Handle leadership and HR functions, including recruitment, performance management, career development, employee engagement, and facilitating team meetings.
- Drive sales through proactive customer engagement, suggestive selling, and sharing in-depth product knowledge.
- Build and maintain strong relationships with contractors/installers and key customers, fostering repeat business opportunities.
- Oversee the relationships with customers managed by the installed sales team and resolve challenges quickly and efficiently.
- Stay updated on the latest product trends, industry conditions, and best practices in customer service.
- Promote and uphold high safety standards within the team and during all customer interactions.
- Qualifications
- Strong leadership abilities with a positive attitude, enthusiasm, and a drive for success.
- Customer-focused mindset with a deep understanding of its importance in achieving business goals.
- A background in business training, sales, and customer service is preferred.
- Strong foundation in management and the ability to solve problems independently.
- Excellent verbal and written communication skills; bilingual (English/French) is a plus.
- Ability to manage multiple projects simultaneously while meeting deadlines and sales targets.
- Proficient in Microsoft Office and adaptable to learning new software systems.
- A valid driver’s license and willingness to travel to customer sites.
- Knowledge of building materials and the construction process is an asset.
'Join us at Kent Building Supplies where your leadership can make a real difference. If you’re ready to lead a dynamic team dedicated to excellence in home improvement services, we want to hear from you—apply today and help us build better communities!'
Pay: From $60,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Work Location: In person
