Job Title: Dental Receptionist/ Administrative Assistant
Location: Vancouver, BC
Work Type: On-site (Work remotely: No)
About Us:
At Dr Pillai's Lighthouse Dental, our mission is simple: Spread the smile, spread happiness. We are a small, fun, and customer-centric dental practice in Vancouver, BC, where every patient is treated like family. Our established practice prides itself on a lively atmosphere, strong team dynamics, and a commitment to patient care and education.
What You’ll Do:
- Welcome patients warmly and manage front desk operations.
- Answer and follow up on inbound marketing calls
- Build rapport with potential patients
- Effectively communicate treatment benefits and book consultations
- Track and report lead conversions
- Follow up with patients regarding their predeterminations.
- Confidently discuss proposed treatment plans and associated fees.
- Schedule and manage Recall and Hygiene appointments.
- Maintain a positive and efficient environment in our busy dental office.
What We’re Looking For:
- Experience: Proven experience as a Dental Receptionist or in a similar role is required.
- Sales or marketing experience an asset
- Communication: Excellent interpersonal skills; comfortable discussing treatment options and fees.
- Warm, confident phone presence
- Multitasking: A motivated, quick-thinking multitasker who thrives in a dynamic setting.
- Tech Savvy: Experience using dental practice software is preferred, but not essential.
- Commitment: Candidates who are serious, experienced, and wish to stay long term are strongly preferred.
- Insurance Billing: Familiarity with dental insurance billing, predetermination submission, and follow-up procedures.
Why You’ll Love Working With Us:
- Growth Opportunities: We invest in our team’s professional development.
- Lively Atmosphere: Enjoy working in a fun and supportive environment.
- On-the-Job Training: We provide the tools and training you need to succeed.
- Patient-Centric: Join a practice where long-term patient relationships are valued.
How to Apply:
If you’re ready to join a positive, progressive dental office with an excellent team, please send your cover letter and resume to [insert email/contact details]. We look forward to welcoming you to our team and sharing the joy of spreading smiles!
Dr Pillai's Dental Care is excited to meet motivated individuals who share our passion for exceptional patient care. Apply today and help us continue to make a difference in our community!
Job Types: Full-time, Permanent
Pay: $24.00-$34.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
Flexible language requirement:
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you an enthusiastic, great communication skills must be a peoples person being able to multitask in a fast paced environment?
- Do you have any dental office or front office experience?
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer Relationship: 1 year (preferred)
Licence/Certification:
- Do you have any dental background? (required)
Work Location: In person
