Job Title: Outreach Worker
Job Classification: Victim Service Worker
Department: Outreach
Reports To: Director of Programs
Location: Main Office
Employment Type: Part-Time
Working Hours: 9am-5pm Monday, Wednesday, Friday
Grid: 11
Job Reference Number: PTOR0611
The Adult Women’s Outreach Worker provides support services, practical assistance, information and referrals to women, who are victims of trauma, abuse, vulnerable or isolated, or street entrenched. This position is focused on Community Outreach Services, working primarily out of the ADTS Mobile Outreach Van. The ideal candidate must be comfortable driving the van and working in the community. This position is dependent on funding and the budgetary limitations of Ann Davis Transition Society. This position also includes mandatory membership with the BCGEU.
Job Duties and Responsibilities:
- Conducts client intake by performing duties such as obtaining demographic information, providing information regarding the Outreach Worker’s role and the services offered by the organization, assisting clients in completing intake forms, and explaining issues related to confidentiality.
- Gathers information relevant to the client’s problems, needs and risks by interviewing, observing behaviour, meeting with caregivers and service providers and using a variety of inventories, checklists and questionnaires. Reviews the information gathered to identify problems, needs and risks.
- Provides emotional support to clients who have been victims of crime or are vulnerable to becoming a victim, through active listening, debriefing and validating clients’ emotions.
- Assesses clients’ need for other services and provides them with information on helping organizations and professionals such as community service agencies, counsellors, legal aid lawyers, physicians and mental health services. Recommends appropriate services to clients.
- Provides crisis response and intervention as necessary.
- Supports clients’ interests and rights by performing duties such as liaising for clients with the police and Crown Counsel, obtaining information about clients’ cases including case status and hearing dates.
- Provides information on police, legal and medical systems in general and specific to clients’ cases. Provides information on crime prevention to clients to help them avoid re-victimization.
- Provides court support services such as explaining court processes and trial procedures and providing court orientation and information on court preparation.
- Provides accompaniment and/or transportation such as to court, police and medical appointments.
- Assists clients in completing legal forms such as Criminal Injury Compensation Applications and Victim Impact Statements.
- Participates in public education to raise awareness of physical or sexual assault and/or abuse.
- Consults and liaises with community service agencies to maintain up-to-date information on available resources and develop community relations.
- Maintains and provides statistics and reports regarding service delivery as required.
- Performs other related duties as required.
Qualifications:
- Diploma in a related human / social service field.
- Two (2) years recent related experience. Or an equivalent combination of education, training and experience.
- Satisfactory Vulnerable Sector Criminal Record Clearance
- A valid B.C. Driver's License (Class 5 or Class 7) and and a suitable driver's abstract.
- Current CPR C and First Aid Certificates
- Naloxone training
Applications will be accepted until 5:00pm on Thurday, June 11, 2026. While we thank all candidates for their interest, only those selected for an interview will be contacted. No telephone inquiries please.
STATEMENT OF DIVERSITY
The Ann Davis Transition Society, as an award winning and leading non-profit organization, respects diversity and fosters social inclusion. We strive to deliver inclusive service, affirming the dignity of those we serve regardless of heritage (race, ethnicity, culture, nationality, linguistic origin, place of origin, citizenship, color, ancestry), education, beliefs, creed (religion, faith, spirituality), gender, gender identity, age, sexual orientation, physical or mental health, physical or cognitive capabilities, socio-economic status, and political belief.
Job Type: Full-time
Pay: From $27.54 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Application question(s):
- Are you legally authorized to work in Canada?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
