Overview:
Welcome to SITA!
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward, we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE AND THE TEAM
The Supplier Quality Management Specialist supports the implementation of the supplier quality strategy and ensures operational execution of supplier quality processes. The role focuses on monitoring supplier performance, resolving quality issues, and supporting continuous improvement activities in alignment with the Supplier Quality Manager.
WHAT YOU WILL DO
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Support supplier qualification, onboarding, and periodic re-evaluation activities.
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Monitor supplier quality performance using defined KPIs and report deviations.
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Prepare and conduct supplier audits and assessments under guidance of the Supplier Quality Manager.
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Manage supplier-related non-conformances including containment, root cause analysis, and corrective actions.
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Apply and document quality tools and methodologies such as 8D, FMEA, SPC, PPAP, and CAPA.
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Collaborate with Procurement, Engineering, and Manufacturing to resolve operational quality issues.
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Support new product introductions (NPI) by coordinating supplier readiness activities.
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Maintain supplier quality documentation, records, and reporting.
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Contribute to continuous improvement initiatives across the supply base.
Qualifications:
ABOUT YOUR SKILLS
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3 + years experience in developing quality control in a manufacturing environment.
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Bachelor’s degree in Engineering, Quality Management, or a related field.
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Initial to several years of experience in supplier quality, manufacturing quality, or quality engineering.
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Basic to solid knowledge of quality standards and management systems (e.g., ISO 9001, 16949, ISO 14000 etc.).
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Practical experience with common quality tools and structured problem-solving methods.
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Good communication skills and ability to work effectively in cross-functional teams.
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Willingness to travel
WHAT WE OFFER
We value diversity, operating in 200 countries and spanning 60 languages and cultures. Our inclusive offices are comfortable and fun, with the flexibility to work from home. Join our team and step closer to your best life.
Flex Week: Hybrid (2 days from home and 3 days in the Montreal office.
Flex Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health a personalized platform that supports a range of well-being needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Employment Equity Employer and values a diverse workforce. In support of our Employment Equity Program, women, Aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
