Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front desk operations in a fast-paced medical office environment. This role requires proficiency in electronic medical records and familiarity with medical terminology, ensuring smooth patient flow and efficient administrative support.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Maintain accurate electronic medical records (EMR) and ensure all patient information is up-to-date.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Process patient registrations and verify insurance information to facilitate billing procedures.
- Collaborate with healthcare providers to ensure seamless communication regarding patient care.
- Utilize software systems for scheduling and record management.
- Maintain a clean and organized front desk area to enhance the patient experience.
Qualifications
- Previous experience as a Medical Receptionist or in a similar administrative role within a medical office is preferred.
- Bilangual candidates with good communication in Englis and French
- Familiarity with electronic medical records (EMR) systems
- Strong understanding of medical terminology to effectively communicate with healthcare professionals and patients.
- Excellent organizational skills with the ability to multitask in a busy environment.
- Proficient in using phone systems and office equipment.
- Exceptional interpersonal skills with a focus on customer service.
- Ability to work collaboratively within a team while also being self-motivated.
Join our team as a Medical Receptionist where you will play a vital role in delivering quality healthcare services while ensuring an exceptional experience for our patients.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Expected hours: 40 per week
Education:
- Secondary School (preferred)
Work Location: In person
