Position Summary
We are currently looking for a highly motivated customer-focused individual for the position of Inside Sales to work with and support our operations team. The primary function of Inside Sales is to provide product knowledge and sales support to new and existing customers.
Key Responsibilities
- Greet and assist customers who enter the facility.
- Manage incoming phone calls, inquiries, and orders.
- Provide project quotes, enter delivery/special orders, and assist in purchasing.
- Meet project timelines to anticipate customer needs.
- Collaborate with Shipping to ensure delivery schedules and instructions are met.
- Work with outside sales staff to stay current with project work and specialty items.
- Maintain knowledge of product offerings to support and grow sales.
- Ensure the facility is clean and stocked.
- Always be an ambassador of the company with all employees and customers.
- Build strong customer relationships through reliable call backs.
- Other duties as assigned by management.
Skills and Qualifications
- At least 1 year of Inside Sales experience.
- At least 2 years of administrative experience
- Customer service experience in fast paced setting required.
- Effective communication skills, verbal, and written English.
- Excellent computer skills.
- Previous sales experience is an asset.
Benefits
- Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
- Retirement savings (pension or other) are provided.
- Perks - Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more
Work Location: In person
