Front Desk / Member Services Representative
Are you energetic, people-focused, and passionate about fitness? We’re looking for enthusiastic and hard-working individuals to join our team in a fun, social, and motivating environment!
What You’ll Do:
- Greet members and guests with a friendly smile and help direct them to the right trainer, class, or service area.
- Answer phone calls, respond to inquiries, and manage bookings through our front desk system.
- Schedule and confirm appointments for personal training or consultations.
- Process payments, issue invoices, and handle basic administrative tasks like filing and sorting.
- Provide accurate information about memberships, promotions, and facility services.
- Keep the front desk organized and welcoming at all times.
What We’re Looking For:
- A positive, outgoing attitude and excellent communication skills.
- Strong multitasking and organizational abilities.
- Team player with great problem-solving skills and attention to detail.
- Ability to stay calm and professional in a busy environment.
- Some sales experience is an asset — commissions are guaranteed!
Why You’ll Love Working With Us:
- A supportive, upbeat, and health-focused workplace.
- Great opportunity to grow — potential to move up within the company in as little as a year.
- Competitive pay, performance bonuses, and a fun, energetic team.
- Be part of a community that inspires people to look and feel their best!
- Full use of gym anytime
Education Requirements:
- High school diploma required.
- Some college, CEGEP, vocational training, or university education preferred.
Shifts to be filled:
- Monday - Friday 6am-12pm and 6pm-12am
- Weekends - Saturday 9am-3pm and 3pm-9pm / Sunday 9am-3pm and 3pm-8pm
Job Types: Full-time, Part-time, Contract, Permanent
Pay: $17.60-$20.00 per hour
Benefits:
Experience:
- Office and Sales: 3 years (required)
Language:
- Mandarin or Farsi (preferred)
Licence/Certification:
Work Location: In person