CUSTOMS RELEASE SUPERVISOR
Full-time, Permanent, Hybrid/Remote options
Job Description
Border Brokers Inc. is a Canadian Customs Broker, Consultant, and Freight Forwarder with nearly 40 years of industry experience. We simplify customs clearance through customized solutions, in-house expertise, and innovative processes, and we’re proud of the service that sets us apart.
We’re seeking a Customs Release Supervisor to lead our release team and ensure smooth daily operations. This hands-on leadership role is ideal for someone with customs brokerage experience who thrives in a fast-paced environment and enjoys supporting a team.
What You’ll Do
- Oversee day-to-day customs release operations
- Monitor the brokerage queue and ensure ETAs are met
- Assign and prioritize work for the release team
- Support and coach team members; escalate issues as needed
- Ensure compliance with current customs release procedures
- Train staff on daily processes and workflows
- Create schedules to ensure proper coverage
- Run monthly team reports and assist with SOP development
- Communicate staffing needs and team concerns to management
What We’re Looking For
- Experience in customs brokerage / customs release operations
- Supervisory or team lead experience preferred
- CCS designation preferred
- Strong organizational, problem-solving, and time-management skills
- Approachable, supportive leadership style, comfortable delegating and guiding
What We Offer
- Competitive compensation + bonus structure
- Generous benefits package, including health & dental, RRSP matching, PTO (sick time, birthday, & more), continuing education & tuition reimbursement
- Hybrid/work-from-home options, & commuter benefits
- Company events, supportive team culture, with a well-established customs brokerage
Apply with a cover letter on Indeed today and grow your career with Border Brokers Inc.
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Work from home
Application question(s):
- This position has a base compensation range of $50,000 - $60,000. What are your salary expectations?
Experience:
- Customs Brokerage: 4 years (required)
Licence/Certification:
- Certified Customs Specialist (CCS) designation (preferred)
Work Location: Hybrid remote in Winnipeg, MB R3H 0T8
