Wellness Clinic Receptionist
We’re hiring at Therapeutic Body Concepts and looking for a positive, professional, skilled, and friendly individual to join our growing team!
If you can work at more than one location, this is an asset, and we could offer full-time hours.
Key Responsibilities:
- Answering phones and providing exceptional customer service
- Acting as the first point of contact for new and existing clients
- Booking appointments, sending reminders, and managing daily schedules
- Direct billing to insurance companies and handling invoicing
- Managing MVA (Motor Vehicle Accident) accounts
- General administrative duties: filing, faxing, emailing, and money handling
- Maintaining clinic cleanliness: laundry and tidying of common areas
Required Skills & Experience:
- MUST HAVE - Direct billing experience with platforms such as Telus Health, Alberta Blue Cross, Green Shield, Medavie, Manitoba Blue Cross, Claims Exchange, etc.
- Customer service experience: minimum 1–2 years
- Experience with Jane App is preferred but not required
- Must be able to work in a fast-paced environment, handle multiple tasks, and manage physical demands (e.g., laundry)
- Must be able to work weekdays 4:00 P.M. - 9:30 P.M., weekends anytime, and most STAT Holidays
- Must have a reliable vehicle or access to dependable transportation for travel between locations
- A positive attitude and willingness to grow and learn in a constantly evolving environment
Looking forward to hearing from you!
Job Type: Part-time
Pay: From $16.00 per hour
Experience:
- Customer Service: 2 years (required)
- Direct Billing Insurance: 1 year (required)
Work Location: In person
