Lajambe Financial is a growing financial advisory firm serving clients locally, regionally, and across Canada. We provide integrated financial advisory, investment, insurance, group benefits, estate planning, tax consulting, and related professional services. As our firm continues to grow, we are looking for an experienced Office Manager, Administration & Operations to help lead the internal administration and back-office structure that supports our clients, advisors, and management team.
This is a senior administrative role for a highly organized, discreet, and experienced professional. The successful candidate will work closely with management and will be involved in confidential internal matters, operational discussions, staffing administration, vendor coordination, office systems, and selected internal accounting functions.
We are a small business where every team member is crucial to the success of the organization. We place high expectations on our employees, and we are looking for someone who takes ownership, improves systems, protects confidentiality, and brings mature judgment to the role.
What You Will Do
· Oversee and coordinate day-to-day office administration and internal office operations.
· Maintain office schedules, shared calendars, staff coverage plans, vacation tracking, sick day tracking, and general attendance records.
· Support management with confidential administrative tasks, meeting coordination, internal follow-up, and operational priorities.
· Coordinate vendor relationships, service providers, contractors, suppliers, equipment providers, telecom/IT providers, and facilities-related matters.
· Support back-office workflows, document control, internal procedures, filing systems, and administrative process improvement.
· Take on selected internal accounting and bookkeeping responsibilities, depending on experience and fit.
· Work with our external consulting/accounting team by organizing information, preparing support, and helping ensure deadlines are met.
· Assist with accounts payable, accounts receivable, reconciliations, expense tracking, vendor invoice review, deposits, and internal financial recordkeeping as appropriate.
· Provide practical troubleshooting for common office technology issues and coordinate with IT support when escalation is required.
· Support onboarding, workspace setup, equipment coordination, office supplies, and general office readiness.
· Identify operational gaps and recommend practical improvements.
What We Are Looking For
· Minimum 7 to 10 years of relevant experience in administration, office management, executive assistance, operations administration, bookkeeping, or a related role.
· Strong administrative judgment, discretion, confidentiality, and professionalism.
· Experience managing office workflows, calendars, vendors, service providers, records, supplies, and internal processes.
· Accounting or bookkeeping experience is strongly preferred.
· Experience in financial services, professional services, insurance, accounting, legal, banking, or another regulated/client-service environment is an asset.
· Strong Microsoft Office skills, including Outlook, Word, and Excel.
· Working-level IT knowledge and ability to troubleshoot routine office technology issues is a major plus.
· Ability to work independently, prioritize competing demands, and move work forward without constant direction.
· Clear communication skills and the ability to work respectfully with management, staff, clients, vendors, and external advisors.
· A proactive, accountable, improvement-oriented approach.
Compensation and Benefits
· Highly competitive compensation tailored to the successful candidate’s experience and the value they bring to the organization.
· Group benefits package.
· Matching Group RRSP retirement program.
· Potential for annual bonuses based on company performance.
· Long-term retention incentives may be available as part of the overall compensation package.
· Full-time office hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.
How to Apply
Please submit your resume and any supporting information for consideration. Candidates selected for an interview will have an opportunity to demonstrate how their experience, judgment, technical ability, and work habits align with the role and the expectations of Lajambe Financial.
Applications may be submitted by email to: [email protected]
Benefits:
- Company events
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Experience:
- Office management: 5 years (preferred)
Work Location: In person