Position Summary
Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service areas. We invite you to join our #TeamBrantford corporate culture with many progressive initiatives, including our hybrid work environment. The City is committed to the professional development of our staff and invite you to come, grow with us!
Reporting to the Manager of IT Infrastructure Services & Support, the Technical Engineer provides technical support for IT Corporate Systems, Applications and network infrastructure. Duties include, but are not limited to:
- Support of corporate systems such as Active Directory, MS Entra ID / Azure, shared folders, system backups, server build and management in a VMWare environment.
- Support of applications used by City departments for service delivery including user and role based access management.
- Acts as Local Registration Agents (LRA) for the provincial Social Assistance Management System (SAMS) users, setting up and assigning security rights and managing PKI certificates.
- Installation and technical support of network infrastructure including cabling, data closets, data center infrastructure and switches.
- Works with Service Providers (WAN & ISP) to install, maintain and support infrastructure to the internet and remote locations.
- Provide third level support for incidents and problems escalated from the IT Service Desk and Desktop Support teams.
- Evaluation of technologies to support lifecycle management and procurement requests.
- Other duties as assigned.
Qualifications
- Must have successfully completed a two (2) year community college or University program in Computer Science, Computer Studies or a related field.
- A minimum of five (3) years of related work experience in a medium to large organization.
- Experience with management of Active Directory, Entra ID, Azure, VMWare and Network infrastructure in a medium to large organization.
- Proficient in the creation of system built/change and technical documentation and diagrams, technical educational materials and process documentation.
- Excellent customer service and presentation skills are required.
- Responsible for responsible management of sensitive and confidential data in accordance with City of Brantford policies and standards.
- Microsoft and/or Cisco certifications an asset.
- Must be able to communicate effectively, both orally and in written form and be able to work both independently and as part of a team.
- Organization skills are required to work within tight timeframes and manage multiple projects and deadlines.
- A valid Driver's Licence in good standing and access to a vehicle is require.
To apply on-line, please visit the City of Brantford website at https://brantford.ca/careers and click on Current Opportunities.
Closing date for applications: Thursday, August 13, 2026, at 4:30 p.m.
Information gathered relative to this position will only be used for candidate selection.
We thank each applicant for taking the time and effort to submit your resume, however, only candidates to be interviewed will be contacted.
Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.
Pay: $45.90-$57.37 per hour
Work Location: In person
