We’re looking for a dependable, customer-focused Service Advisor to join our busy, well-established shop. The ideal candidate has automotive service knowledge, enjoys helping people, and is committed to delivering excellent customer service. If you’re looking for a long-term opportunity with a company that values honesty, teamwork, and respect for both customers and employees, we’d love to hear from you.
What You’ll Do:
· Manage and oversee service writers and fill in when required.
· Assist in proper time management for service techs and tire techs.
· Confirm and assist in ordering correct parts for scheduled work, and assist in quoting when required.
· Coordinate with our technicians to ensure work is completed efficiently and correctly.
· Close out and control work flow on repair orders and ensure repair orders are dealt with correctly and accurately.
· Answer customer questions regarding completed work, or vehicle concerns.
· Contribute to a positive shop environment — we work hard, communicate openly, and support each other.
What We’re Looking For:
· Solid mechanical knowledge or prior experience in an automotive service role.
· Strong communication and people skills — friendly, honest, and professional.
· Organized and efficient, even when things get busy.
· Comfortable with phone calls, computers, phones, and basic sales tasks.
· A great attitude, reliability, and a genuine desire to provide great service.
What We Offer:
· Competitive pay based on experience and skills.
· Supportive, family-oriented atmosphere in a professional, growing business.
· Opportunities for training and growth within your role.
· A workplace that values integrity, teamwork, and customer trust.
· Strong understanding of tires (passenger, light truck, and/or commercial is a major asset).
Experience:
· Automotive service management
· Tire knowledge
· Automotive mechanical knowledge
Job Types: Full-time, Permanent
Pay: $20.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Experience:
- Tire Knowledge: 1 year (preferred)
- Automotive: 1 year (required)
Work Location: In person
