Medical Office Assistant (MOA)
BeHealth Medical Centre – Richmond, BC
Full-Time / Part-Time / Casual | Training Provided
At BeHealth Medical Centre, we believe healthcare should be guided by benevolence and clinical excellence. As a growing multi-specialty clinic with a focus on cardiology and specialist care (includes Allied Health Service), our mission is to help patients live longer and live better through compassionate, professional, and patient-centred care.
We are looking for a friendly, organized, and motivated Medical Office Assistant (MOA) to join our team. Whether you are an experienced MOA or looking to start a career in healthcare, we welcome individuals who share our values and commitment to serving the community. Training and mentorship will be provided.
Position Summary
As a Medical Office Assistant, you will play an important role in supporting physicians, specialists, and patients to ensure a smooth and positive clinic experience. You will work collaboratively with our team to provide professional, respectful, and efficient care in a busy specialty practice environment.
Key Responsibilities
- Welcome patients and provide exceptional customer service.
- Answer telephone calls and respond to patient inquiries professionally and courteously.
- Schedule and confirm appointments for specialists and physicians.
- Register patients and maintain accurate demographic information.
- Manage referrals, requisitions, and incoming correspondence.
- Scan, file, and maintain electronic medical records (EMR).
- Coordinate with physicians, hospitals, pharmacies, and allied healthcare providers.
- Support clinic procedures and diagnostic services, including ECG, Holter monitoring and other medical equipment (training provided).
- Maintain patient confidentiality and comply with privacy and clinic policies.
- Contribute to a respectful, collaborative, and patient-centred workplace.
- Perform other duties reasonably assigned to support patient care and clinic operations.
Qualifications & Requirements
We are looking for someone who:
- Demonstrates professionalism, compassion, and a positive attitude.
- Enjoys helping people and providing excellent patient service.
- Possesses strong communication and interpersonal skills.
- Is organized, detail-oriented, and able to multitask in a fast-paced environment.
- Works well independently and as part of a team.
- Is comfortable using computers and learning new software systems.
- Is legally eligible to work in Canada.
Preferred Qualifications (Assets)
- Previous experience as a Medical Office Assistant, Co-ordinator, Receptionist, or in a healthcare/customer service setting.
- Experience with electronic medical records (EMR) systems; Plexia EMR experience is an asset.
- Experience working in a specialist or cardiology clinic.
- Ability to speak Cantonese and/or Mandarin, in addition to English.
- Completion of a Medical Office Assistant program or related education.
New graduates and candidates without previous MOA experience are encouraged to apply. Comprehensive on-the-job training and support will be provided.
Employees who successfully complete the three-month probationary period will be eligible to participate in our comprehensive group benefits plan, in addition to ongoing training and professional development opportunities.
For any interested candidates, please send your Resume to [email protected]
Pay: $20.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
Work Location: In person
