Medical Receptionist
Job Overview
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the administrative functions of the medical office. This role requires a friendly demeanor, strong communication skills, and familiarity with medical and dental office procedures to ensure smooth daily operations.
Responsibilities
- Greet patients and visitors warmly upon arrival, ensuring a positive first impression.
- Manage phone systems to schedule appointments, answer inquiries, and direct calls appropriately.
- Verify patient information and update electronic medical records accurately using systems like Epic and Dentrix.
- Assist patients with check-in and check-out processes, including collecting insurance information and co-pays.
- Prepare and organize patient charts and documentation for upcoming appointments.
- Handle appointment scheduling, rescheduling, and cancellations efficiently.
- Maintain a clean and organized front desk area to promote a welcoming environment.
- Support administrative tasks such as data entry, filing, and correspondence related to medical or dental practice operations.
- Collaborate with healthcare providers and staff to ensure seamless patient flow and communication.
Requirements
- Prior experience as a Medical Office Receptionist is highly preferred.
- Familiarity with electronic medical records systems Avaros
- Fluency in Cantonese,Mandarin and English
- Strong knowledge of medical terminology relevant to healthcare settings.
- Office experience handling multi-line phone systems in a professional environment.
- Excellent organizational skills with attention to detail.
- Ability to handle multiple tasks efficiently in a fast-paced setting.
- Strong interpersonal skills with a friendly, professional demeanor.
- Prior experience in dental or medical offices is advantageous but not mandatory.
- Knowledge of administrative procedures within healthcare environments is preferred.
Pay: $19.00-$22.00 per hour
Work Location: In person
