Operations & Administrative Assistant (Part-Time)
Location: Primarily Remote (with occasional travel to properties throughout British Columbia)
Job Type: Part-Time (15–25 hours/week) with opportunity to grow into a full-time role.
About Impact Properties (https://www.impact-properties.ca)
Impact Properties owns and operates a small real estate portfolio in BC which includes residential, commercial and motel properties. We specialize in transforming older, overlooked properties into refreshed spaces and implementing our own operational processes to enhance the experience for owners, tenants, guests and communities.
We're a small, entrepreneurial team where everyone contributes, ideas are welcomed, and continuous improvement is part of our culture.
About the Role
We're looking for an Operations & Administrative Assistant to help keep our growing portfolio running smoothly. This role will support property operations, hospitality initiatives, administrative processes, vendor coordination, reporting, and special projects.
The position requires a motivated self-starter, flexible, and able to work with minimal supervision; willing to get involved in many different aspects of the business, as required.
What You'll Do
Operations & Property Support
- Respond to tenant inquiries, maintenance requests, and follow-ups to ensure issues are resolved efficiently.
- Coordinate contractors, suppliers, and service providers
- Track maintenance projects, deadlines and operational requests
- Post rental ads, respond to inquiries, schedule viewings and perform background checks on prospective tenants
- Source and purchase motel supplies, furniture, fixtures, and equipment for properties, when requested
- Assist with posting on our social media and respond to guest reviews; working with our motel team
- Support hospitality and property management teams when required
- Document and improve our standard operating procedures (SOPs)
- Research vendors, contractors, software, and business solutions to support company growth
- Will require driving within lower mainland and may occasionally require travel outside of the lower mainland
Administrative & Finance Support
- Assist with rent collection administration and accounts payable
- Organize our digital filing system and corporate records
- Maintain contracts, licences, insurance renewals, and important business records
- Assist with internal documentation and administrative processes
- Assist with owner and operational reporting
Leadership Support
- Prepare correspondence and meeting materials, if required
- Provide general administrative support to leadership
About You
You will get the opportunity to be exposed to different areas of a growing company. You're comfortable with a lot of variety and no two days are exactly the same. You notice details, take ownership, enjoy solving problems, improving processes, and helping a small team accomplish big goals.
Most importantly, you're dependable, resourceful, and enjoy being the person others rely on to keep things moving.
Qualifications and Experience
- Post-secondary education or equivalent work experience, preferably at a small business or startup
- Strong organizational and time management skills
- Excellent written and verbal communication
- Ability to manage multiple priorities independently
- High attention to detail and strong problem-solving skills
- Microsoft Office (Excel, Word, Outlook) and Google Workspace for document creation and communication
- Experience in real estate, hospitality, construction, or small business operations (an asset but not required)
What We Offer
- Flexible work schedule
- Primarily remote work with occasional site visits
- Competitive hourly compensation based on experience (Starting at $25/hour)
- Performance-based bonus opportunities
- Health and dental benefits after the probationary period (where eligible)
- Opportunity to grow within our organization as the company expands
Pay: From $25.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Vision care
Work Location: Hybrid remote in Burnaby, BC
