Professional Receptionist
Location: Rothesay/ Saint John New Brunswick
Company: Eastern Insurance
Eastern Insurance is one of New Brunswick's leading independent insurance brokerages, proudly serving our clients through four office locations. We are committed to delivering exceptional customer service and creating a welcoming experience for every client who contacts or visits our offices.
We are currently seeking a Professional Receptionist to join our team in our Rothesay or Saint John office.
About the Role
As the first point of contact for our clients, you will play a key role in representing Eastern Insurance. This is a fast-paced position requiring excellent communication skills, professionalism, and the ability to manage multiple priorities throughout the day.
The successful candidate can expect to manage approximately 75–100 incoming calls each day, while ensuring every client receives friendly, efficient, and courteous service.
In addition to reception duties, this position includes a variety of light administrative tasks that support our team and contribute to the smooth operation of the office.
Responsibilities
- Answer and direct approximately 75–100 incoming calls daily.
- Greet clients and visitors in a professional and welcoming manner.
- Provide outstanding customer service by phone and in person.
- Receive and distribute mail, courier deliveries, and office correspondence.
- Assist with filing, scanning, data entry, and other administrative duties.
- Maintain reception and common areas in a professional manner.
- Support team members with various office tasks as required.
- Perform other light administrative duties to assist with daily operations.
Qualifications
- Exceptional customer service and communication skills.
- Professional, positive, and courteous demeanor.
- Strong organizational skills with excellent attention to detail.
- Ability to multitask and remain calm in a busy environment.
- Strong computer skills and comfort learning new software.
- Reliable, dependable, and able to work both independently and as part of a team.
- Previous reception, customer service, or administrative experience is considered an asset.
What We Offer
At Eastern Insurance, we believe our people are our greatest asset. We offer:
- Competitive compensation
- Paid vacation and PTO
- Comprehensive group benefits.
- Company matching pension plan
- A supportive and collaborative team environment.
- Ongoing training and development opportunities.
- Opportunities for career growth within a well-established, locally owned brokerage.
If you enjoy helping people, thrive in a busy office environment, and take pride in providing exceptional service, we'd love to hear from you.
Apply today and become part of the Eastern Insurance team.
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
