Overview
Arctic Spas North Shore is looking for a dependable, loyal, and motivated individual who wants more than just a job—we're looking for someone who wants to grow with our company and become an important part of our small team.
As a Hot Tub Service Technician, you'll work alongside experienced professionals while learning a wide range of skills related to plumbing, electrical systems, water chemistry, automation, technology, equipment repair, and customer service. Every day is different, offering opportunities to troubleshoot problems, install equipment, and continuously expand your technical knowledge.
Because we are a small business, every team member plays an important role. We're looking for someone who takes pride in their work, enjoys solving problems, stays organized, and is willing to learn. If you're self-motivated, reliable, and eager to build a long-term career, we'd love to hear from you.
Responsibilities
- Perform routine maintenance, troubleshooting, and repairs on hot tubs, spas, and related equipment.
- Diagnose plumbing, mechanical, and electrical issues using technical manuals and manufacturer resources.
- Install hot tubs, accessories, and replacement components while following company standards and safety procedures.
- Test and balance water chemistry and calibrate automated water care systems.
- Maintain an organized service vehicle and assist with keeping the parts department and warehouse clean, organized, and accurately inventoried.
- Receive, move, and organize inventory and equipment within the warehouse.
- Clearly communicate with customers regarding repairs, maintenance recommendations, and product operation.
- Complete service reports, work orders, and inventory documentation accurately.
- Continue learning new products, technologies, and repair techniques through provided training resources and hands-on experience.
What We're Looking For
- A reliable, honest, and dependable individual looking for a long-term career with a growing company.
- Someone who enjoys working with their hands and takes pride in producing quality work.
- Strong attention to detail and excellent organizational skills.
- Ability to work independently, manage time effectively, and stay productive without constant supervision.
- A self-learner who can use manuals, technical resources, and training materials to develop new skills.
- Strong problem-solving abilities and a willingness to tackle new challenges.
- Friendly and professional communication skills with customers and coworkers.
- Valid driver's license with a clean driving record.
Assets (Not Required)
Experience in any of the following areas is considered an asset:
- Plumbing
- Hot tub or pool service
- Construction or general trades
- Mechanical or electrical repair
- Forklift operation
- Warehouse and inventory management
- HVAC or appliance repair
- Customer service
Why Join Our Team?
At Arctic Spas North Shore, you're not just another employee—you'll become an important part of a close-knit team where your contributions matter. We invest in people who are committed, eager to learn, and excited to grow with us.
In this role you'll gain experience with:
- Plumbing and water systems
- Electrical troubleshooting
- Pumps, heaters, and control systems
- Smart spa technology and automation
- Water chemistry
- Inventory and warehouse operations
- Customer service and technical problem solving
If you're looking for a career where you can develop valuable trade skills, work with innovative products, and be part of a supportive team, we'd love to meet you.
Pay: $22.00-$25.00 per hour
Benefits:
- Casual dress
- Company car
- On-site parking
- Store discount
Language:
- English fluently (required)
Licence/Certification:
- Driving Licence (required)
Location:
- North Vancouver, BC V7L 1B3 (preferred)
Work Location: In person
