Pickleball Court Attendant & Front Desk Attendant
- ZIWO Sports Inc.
- Visit us at - ZIWO.CA
Job details
- Part-time
- Flexible scheduling (evenings and weekends required)
- Starting at $19/hour
Skills
- Customer service
- Booking and cash handling
- Communication and coordination
- Teamwork and problem-solving
- Working with various age groups, including children
- Recreation or sports facility experience is an asset
Full job description
Company Overview
ZIWO Pickleball Arena is a modern, community-focused indoor pickleball facility in Ottawa West, designed to provide a welcoming, high-quality, and year-round playing experience for players of all skill levels.
At ZIWO, we are more than a sports facility — we are building a community hub where players can stay active, improve their game, and build meaningful social connections through sport.
Position Summary
The Pickleball Court Assistant & Front Desk Attendant supports the daily operations of the facility by delivering excellent customer service, assisting with court activities, and helping create a safe, organized, and welcoming environment for all players and visitors.
This role combines front desk support, customer interaction, court supervision, and program assistance.
Responsibilities
- Welcome players and guests while providing friendly and professional customer service
- Assist with bookings, check-ins, payments, and general front desk operations
- Support daily court operations, including player rotations and court scheduling
- Help maintain a safe, organized, and positive playing environment
- Answer participant questions and provide basic guidance on facility programs and pickleball etiquette
- Support leagues, drop-ins, events, and community programming activities
- Monitor facility cleanliness and report maintenance or operational concerns
- Address minor customer concerns professionally and escalate issues when needed
- Assist with opening and closing duties as required
Qualifications:
- Friendly, reliable, and comfortable interacting with people of all ages
- Strong communication and customer service skills
- Ability to stay organized and multitask in a busy environment
- Positive attitude and team-oriented mindset
- Comfortable handling customer concerns in a professional manner
- Interest in sports, recreation, and community engagement
- Pickleball knowledge or playing experience is preferred but not required
- Previous customer service, recreation, hospitality, or front desk experience is an asset
What we offer:
- Flexible part-time scheduling
- Opportunity for additional hours through leagues, events, and programs
- Training and onboarding provided
- Supportive and energetic team environment
- Staff perks may include facility access and discounted programming
If you think you would be a great fit for our team, we’d love to hear from you. Apply today!
Work Location: In person
Pay: $19.00-$19.50 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
