Job Summary
We are seeking an experienced Medical Reception/Admin to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical office environment. This role requires strong organizational skills, attention to detail, proficiency in medical terminology, and the ability to handle multiple tasks efficiently.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage phone systems to schedule appointments, answer inquiries, and direct calls appropriately.
- Maintain accurate patient records using Electronic Medical Records (EMR) systems, ensuring compliance with privacy regulations.
- Collect and verify patient information, including insurance details and medical history.
- Coordinate with healthcare providers to ensure seamless patient flow throughout the office.
- Handle administrative tasks such as filing, data entry, and maintaining office supplies.
- Assist in billing processes by collecting payments and processing claims when necessary.
Skills
- Strong administrative skills with experience in a medical office environment
- Familiarity with medical terminology and procedures to effectively communicate with patients and staff.
- Proficient in using Electronic Medical Records (EMR) systems; experience with Oscar Pro and Patient Vu a definite plus.
- Excellent communication skills, both verbal and written, to interact professionally with patients and colleagues.
- Ability to operate phone systems efficiently while managing multiple calls simultaneously.
- Strong organizational skills with attention to detail to maintain accurate records and ensure smooth office operations.
- A proactive team approach to problem-solving and the ability to work well under pressure in a busy environment.
Education
Diploma or education in medical office administration
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Benefits:
Work Location: In person
