SAFER SIX is an inclusive, body-positive, sex-positive, sexual health clinic in Toronto (2 locations) that are safe spaces designed for all individuals, regardless of gender and sexual orientation to encourage more sexual health screening and normalizing treatment as a part of regular everyday health for all individuals.
Position Details
We are seeking a multi-tasking, dedicated, hardworking and organized Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations. This role requires proficiency in handling electronic medical records and familiarity with medical terminology. A background in a medical or dental office setting is preferred.
Duties
- Greet patients and visitors in a friendly and professional manner.
- Manage patient check-in and check-out processes efficiently.
- Review appointments and maintain the appointment calendar.
- Answer phone calls, respond to e-mail inquiries, and direct as necessary.
- Maintain accurate patient records using electronic medical records (EMR) systems.
- Collect patient information and verify/confirm insurance details prior to appointments.
- Assist with administrative tasks such as data entry and managing office supplies.
- Ensure compliance with health regulations and confidentiality standards.
- Provide support to medical staff as needed, including relaying messages and coordinating communications.
- Assistance in cleaning procedures, instrument sterilization, and overall cleanliness of clinic environment.
Experience
- Previous experience in a medical office is necessary.
- Familiarity with front desk operations and phone systems is essential.
- Knowledge of medical terminology is a plus.
- Experience with electronic medical records systems, particularly Oscar/Avaros, is preferred.
- Strong organizational skills and attention to detail are required for this role.
- Excellent communication skills, both verbal and written, are necessary to interact effectively with patients and staff.
We invite candidates who are passionate about providing quality healthcare service to apply for this rewarding position as a Medical Receptionist.
** ONLY APPLICANTS FOR INTERVIEWS WILL BE CONTACTED. DO NOT DROP OFF RESUMES IN PERSON, AND DO NOT E-MAIL/CALL WONDERING ABOUT STATUS OF YOUR APPLICATION**
Job Type: Full-time
Pay: $21.00-$30.00 per hour
Flexible language requirement:
Experience:
- Medical Receptionist: 1 year (required)
Language:
Work Location: In person
