Description:
We are looking for dependable, detail-oriented Housekeepers who take pride in creating a clean, comfortable, and welcoming environment for our guests. Housekeepers are responsible for maintaining guest rooms and resort spaces to high cleanliness standards, supporting a positive guest experience, and working as part of a respectful, team-focused department.
Roles & Responsibilities:
Guest Room & Accommodation Cleaning
- Clean and service guest rooms, cabins, suites, and bathrooms to resort standards.
- Change linens, make beds, replace towels, and restock room supplies (toiletries, coffee/tea items, tissues, etc.).
- Dust, vacuum, sweep, and mop floors; wipe and sanitize high-touch surfaces.
- Report missing items, damage, maintenance concerns, and unusual conditions promptly.
Public Areas & Back-of-House
- Maintain cleanliness in common areas such as lobbies, hallways, stairwells, laundry areas, staff spaces, and restrooms (as assigned).
- Empty trash and recycling, replenish supplies, and keep storage areas organized and safe.
- Follow daily and weekly cleaning checklists and assist with deep-cleaning tasks as scheduled.
Laundry Support (as needed)
- Sort, wash, dry, fold, and organize linens and towels according to resort procedures.
- Maintain cleanliness and safe operation of laundry equipment; notify leadership of issues.
Guest Service & Professional Standards
- Greet guests respectfully and respond professionally to reasonable requests within your role.
- Maintain guest privacy and confidentiality at all times.
- Represent the resort positively through appearance, professionalism, and teamwork.
Safety, Sanitation & Policy Compliance
- Use cleaning chemicals and equipment safely and according to training (including required PPE).
- Follow all health, sanitation, and safety standards, including proper handling of biohazards and sharps (if encountered).
- Work in a manner that prevents injuries and supports a safe environment for guests and staff.
Qualifications:
- Reliable attendance and punctuality.
- Strong attention to detail and pride in high standards of cleanliness.
- Ability to work independently and as part of a team.
- Ability to follow checklists, instructions, and time standards for room turns.
- Comfortable working in a physically active role.
- Prior housekeeping experience in hotels, resorts, cottages, or similar settings. (preferred)
- Familiarity with cleaning chemicals, equipment, and laundry procedures. (preferred)
- Experience working in a fast-paced, guest-focused environment. (preferred)
Physical Requirements:
- Ability to stand/walk for extended periods and perform repetitive motions.
- Ability to lift, push, and pull up to approximately 30–50 lbs (with reasonable accommodation where applicable).
- Ability to bend, kneel, reach, and climb stairs as required across the property.
- Comfortable working around cleaning products and in varied indoor/outdoor conditions, depending on property layout.
Work Schedule:
- Shifts may include weekdays, weekends, and holidays.
- Hours may vary based on occupancy and seasonal demands.
- Flexibility is an asset during peak check-in/check-out days.
Performance Expectations:
- Rooms and assigned areas consistently meet resort cleanliness and presentation standards.
- Tasks are completed efficiently while maintaining quality and safety.
- Communication is clear, respectful, and timely with the housekeeping team and other departments.
Job Type: Seasonal
Pay: From $17.60 per hour
Ability to commute/relocate:
- Port Severn, ON: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person
