De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
The Technical Training Coordinator supports AMO operations through the development, delivery, coordination, and continuous improvement of training programs applicable to personnel, including technical, regulatory, safety, quality, and competency-based training requirements. This role is responsible for supporting compliance with applicable regulatory requirements, approved procedures, competency frameworks, and organizational training standards through structured training administration, content development, record control, and personnel competency oversight. In support of operational requirements, the role may also perform delegated technical inspection and quality support activities within approved scope and delegated authority.
Direct Accountabilities:
Training Program Development & Delivery
- Develop, implement, coordinate, and continuously improve training programs applicable to the AMO.
- Prepare, deliver, and maintain initial, recurrent, update, difference, remedial, and on-the-job training programs within approved processes.
- Develop and maintain technical training materials, lesson plans, presentations, training aids, assessments, and supporting documentation.
- Provide instruction on approved policies and procedures, certification responsibilities, human factors, SMS awareness, and regulatory compliance requirements.
- Support technical onboarding and orientation programs for new personnel.
- Ensure training content remains aligned with current approved procedures, operational practices, regulatory requirements, and customer expectations.
- Evaluate training effectiveness and recommend improvements to enhance standardization, competency, and operational performance.
Training Planning, Coordination & Competency Management
- Coordinate and maintain training schedules, recurrent training cycles, and qualification tracking requirements.
- Monitor personnel training status, competency requirements, and expiry dates to ensure continuity of qualification and delegated authority.
- Conduct and support Training Needs Analyses (TNA) to identify role-based training requirements and competency gaps.
- Support development and maintenance of competency matrices aligned with operational functions, inspection authority, and regulatory requirements.
- Coordinate internal and external training activities with operational managers, vendors, customers, and regulatory stakeholders as required.
- Support competency assessments and contribute to development of structured training pathways for technical personnel.
Training Records, Compliance & Continuous Improvement
- Maintain training records, competency files, and qualification documentation in accordance with approved procedures and regulatory requirements.
- Support administration and maintenance of electronic and legacy training records within approved systems.
- Ensure training documentation, revision control, and record retention processes remain compliant and audit ready.
- Maintain awareness of applicable regulatory, customer, and industry training expectations, including CAR 571/573, SMS, quality, and AMO requirements.
- Support responses to audit findings, corrective actions, and continuous improvement initiatives related to training and competency management.
- Contribute to development and maintenance of training standards, controlled training content, and sustainable program processes.
Technical Support Responsibilities
- Perform delegated technical inspection activities within approved authority, including in-process and final verification as authorized.
- Verify conformity to drawings, specifications, approved procedures, workmanship standards, and inspection requirements.
- Review inspection, production, traceability, and certification records for completeness and accuracy.
- Identify, document, and report non-conformities in accordance with approved procedures.
- Support limited quality activities, audit preparation, corrective action follow-up, and continuous improvement initiatives when assigned within approved scope.
- Exercise acceptance or rejection authority only within delegated inspection authority and approved limitations.
- Maintain professional judgment and appropriate segregation of duties while balancing training and technical support responsibilities.
- Carry out other duties and special assignments as directed by management in support of operational requirements.
Requirements:
- Experience supporting or administering training programs within a CAR 571/573 Approved Maintenance Organization (AMO) environment
- Strong aerospace technical background in maintenance, manufacturing, avionics, inspection, or regulated quality environments.
- Working knowledge of CAR 571/573 regulatory requirements related to maintenance personnel qualifications, certification authority, recurrent training, and competency management and delegated authority structures. Including training requirements associated with Authorized Persons and Aircraft Certification Authority (ACA)
- Prior exposure to Transport Canada or CAR 571/573 environments, with demonstrated experience maintaining training records and compliance evidence in support of Transport Canada audits and surveillance activities
- Familiarity with technical records, maintenance release responsibilities, human factors, SMS, and quality assurance requirements applicable to regulated maintenance organizations
- Experience supporting competency-based training and qualification programs for licensed and non-licensed aircraft maintenance personnel
- Demonstrated ability to interpret drawings, specifications, wiring diagrams, technical manuals, standards, and controlled procedures.
- Demonstrated technical credibility suitable to support training of licensed and non-licensed personnel.
- Strong documentation accuracy, organizational capability, and regulatory discipline.
- Experience supporting training coordination, technical instruction, LMS platforms, technical training systems, competency management and regulated operational processes for licensed and non-licensed technical personnel.
Why work at De Havilland?
De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.
- Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
- We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
- Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
- With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.
In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:
- Competitive wages
- Paid vacation
- Extended health benefits (medical, dental, vision, paramedical)
- Life insurance
- RRSP/DPSP Plan
- Employee and family assistance program
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.
