This is a one-year contract | Aug 3, 2026- July 31, 2027.
Our client is a large, complex public sector organization that delivers essential services to millions of people across the province. With a diverse workforce and broad operational mandate, the organization is committed to excellence, innovation, and providing high-quality services that support communities and drive positive outcomes.
This role leads government-wide ERP training and outreach by defining role-based training strategy and delivery approaches for project and operational initiatives based on validated stakeholder learning needs. The role designs, develops, and facilitates complex live and online learning solutions, and owns training quality, consistency, and currency through established standards, review and approval cycles, and content maintenance processes. This role defines evaluation and continuous improvement activities, uses feedback and performance insights to drive prioritized updates, and provides guidance to junior trainers and contributors to support consistent delivery and learner outcomes. The role leverages approved digital, collaboration, and AI-enabled tools in alignment with our client’s policies and standards.
- Lead government-wide IGX initiatives by defining role-based training strategies, scope, delivery approach (instructor-led, virtual, blended, self-paced), and success measures aligned to business outcomes.
- Own end-to-end design, development, and delivery of complex, multi-audience learning solutions, ensuring training materials meet established templates, accessibility considerations, and 1GX standards.
- Partner with program leadership, business process owners, SMEs, vendors, and the 1GX Change Network to validate learning needs, confirm readiness (content, environments, job aids), and align deployment timing.
- Establish and enforce training governance including intake/prioritization, review and approval cycles, quality assurance, version control, and maintenance processes to ensure training content remains accurate and current as 1GX processes and releases evolve.
- Define evaluation and continuous improvement approach (e.g., attendance, learner feedback, knowledge checks, performance insights), analyze themes, and drive prioritized updates to training and supporting materials.
- Provide coaching and mentorship to junior trainers and contributors, supporting consistent delivery, learner support practices, and high-quality training artifacts.
- Leverage approved digital, collaboration, and AI-enabled tools to improve content development, delivery, stakeholder engagement, and reporting, in alignment with our client’s policies and standards.
Who – The Candidate:
- University graduation in a related field (such as Adult Education, Instructional Design, Business Administration or related) plus four (4) years progressively responsible related experience OR diploma in a related field and a minimum six (6) years of progressively responsible work experience; or equivalent as described below.
Equivalency: Directly related education or experience considered on the basis of:
• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.
Minimum 4 years experience of the below points:
- Advanced level proficiency with MS Office Tools, Learning Management Systems (LMS), and other related training software. For example, need to work with templates and create new templates.
- Demonstrated experience with training evaluation methods including formative and summative evaluation approaches.
- Experience developing and implementing effective training plans.
- Experience developing computer-based training videos using Adobe Captivate or Articulate Storyline or equivalent.
- Experience with Digital Adoption Tools (e.g., WalkMe) for creating in-application guidance and support.
- Working knowledge of SAP applications is an asset
$60-67/hr commensurate with experience + 4% vacation pay.
Edmonton, AB, this is an onsite role Monday-Friday.
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