Mississauga Convention Centre is hiring a professional and friendly Receptionist to manage the front desk and be the first point of contact for guests, clients, and vendors. The ideal candidate will ensure smooth front office operations and provide excellent customer service in a fast-paced banquet and event environment.
Greet and welcome guests, clients, vendors, and staff in a professional and friendly manner
Manage the front desk, handle incoming calls, and direct inquiries appropriately
Maintain visitor logs and ensure proper security and entry procedures are followed
Issue visitor passes and coordinate access as per company policy
Manage courier, mail, and internal document distribution
Schedule and coordinate meeting rooms, boardrooms, and event spaces
Ensure reception, waiting areas, and boardrooms are clean, organized, and presentable
Provide administrative support to HR and Admin departments (filing, data entry, documentation)
Assist with staff coordination, travel arrangements, and hospitality requirements
Support event-day operations by guiding guests and coordinating front desk flow
Manage office supplies for reception, coffee rooms, and meeting areas
Handle general inquiries and direct them to appropriate departments
Maintain confidentiality and professionalism at all times
Minimum High School Diploma required; post-secondary education in Office Administration preferred
1–3 years of experience in a receptionist, front desk, or customer service role (hospitality/event industry preferred)
Strong communication skills in English (additional language is an asset)
Proficient in Microsoft Office (Word, Excel, Outlook)
Familiarity with phone systems (EPABX/digital systems) and office equipment (copier/scanner)
Professional appearance with strong interpersonal and customer service skills
Ability to multitask and work efficiently in a fast-paced environment
Strong organizational skills and attention to detail
