Optician or Optical Assistant / Front Desk – Part-TimeJoin a Modern, Patient-Focused Optometry Clinic!
Are you passionate about helping people see their best? We're looking for a friendly, reliable, and motivated Licensed Optician or Optical Assistant / Front Desk Coordinator to join our growing team.
Whether you're a licensed optician looking for a flexible part-time opportunity or an experienced optical assistant with strong front desk and dispensing skills, we'd love to hear from you!
Position
Part-Time Licensed Optician or Optical Assistant / Front Desk
Compensation: based on experience and qualifications.
Responsibilities
- Welcome patients and provide a warm, professional experience from check-in to check-out
- Answer phone calls, emails, and schedule appointments
- Verify insurance eligibility and process insurance claims
- Maintain accurate patient records using our electronic medical record (EMR) system
- Assist patients in selecting frames and lenses that best suit their prescription, lifestyle, and budget
- Educate patients on lens options, coatings, and specialty products
- Perform accurate frame fittings, adjustments, repairs, and dispensing
- Take optical measurements (PD, segment height, optical center, etc.)
- Perform pre-testing before eye examinations (training provided if needed)
- Process spectacle orders and communicate with optical laboratories
- Verify completed eyewear for prescription accuracy and quality
- Process payments and assist with inventory management and merchandising
- Maintain an organized, welcoming reception and optical dispensary
- Deliver exceptional customer service while working collaboratively with the clinical team
QualificationsWe're looking for either:
✔ Licensed Optician (Ontario)
OR
✔ Experienced Optical Assistant / Front Desk Coordinator
Ideal candidates will have:
- Previous experience in an optometry, optical, ophthalmology, or healthcare clinic
- Knowledge of frames, ophthalmic lenses, contact lenses, and optical dispensing
- Excellent customer service and communication skills
- Fluent in English (required)
- Ability to speak Mandarin and/or Cantonese is an add on
- Strong organizational skills and attention to detail
- Comfortable using computers and learning EMR software
- Friendly, dependable, and a positive team player
- Ability to multitask in a busy clinic environment
Schedule
- Part-time (2–3 days per week)
- Saturday availability is required
- Additional weekday shifts may be available based on clinic needs
What We Offer
- Competitive hourly wage based on experience
- Friendly, supportive, and professional work environment
- Modern clinic equipped with advanced diagnostic technology
- Training and opportunities to expand your optical knowledge
- Employee discounts on eyewear
- Long-term growth opportunities within our clinic
- Patient-focused practice with no high-pressure sales quotas
How to Apply
If you're passionate about patient care and enjoy working in a collaborative healthcare environment, we'd love to hear from you!
Please submit your resume along with a brief introduction outlining your relevant experience.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $20.00-$31.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Vision care
Work Location: In person
