INTERNAL/EXTERNAL
Position Type: Bargaining Unit, Permanent, Relief (occasional shifts – as needed)
Number of Positions: 10
Reason for Posting: Existing Vacancy
Rate: $22.65 per hour
Vacation: 8% Vacation Pay
Hours: Varies
Supervisor: Senior Manager of Housing, Manager of Family Housing, THP Program Manager, Senior
Manager of Kingston Road Housing, Senior Manager of Dunn Avenue Housing, Senior
Manager of 40 Oak Housing
Posting Date: May 5, 2026
Application Deadline: Until Positions are filled
Location: 145 Queen St. East, 40 Oak, 20 Palace, 418 Dawes Rd, 704 Mortimer, 4628 Kingston Road, 90
Dunn Ave – Toronto, Ontario
Why Fred Victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the
health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending
homelessness, one person at a time.
We are seeking motivated self-starters to work as a Relief Staff for our Housing Programs. Fred Victor Housing consists of a
variety of affordable and rent geared to income housing programs. They all serve people who are experiencing
homelessness and poverty. The position requires respect for, and expertise working with people who face barriers due to
mental health, substance use, trauma, social isolation, immigration, poverty, unemployment/underemployment and
history with the criminal justice system. The incumbent will also be someone who is personable, dynamic and creative in
their approach. The position also requires a great amount of flexibility and ability to be available on very short notice.
Relief staff are expected to be available to provide short notice shift coverage and to work a variety of shifts that include:
overnights, days, evenings, weekends and holidays.
Does this sound like work you want to be a part of?
We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals,
and a chance to make a difference. With over 75 programs and services and more than 25 sites, there are lots of
opportunities to grow your career with us. Many members of the management team started in relief and front-line
roles.
What You Will Do
- Welcome community members and tenants into the program or building
- Develop and facilitate groups, community activities, life skills programming and encourage on going
participation.
- Proactively de-escalate potential conflicts; deal with emergencies as they arise and effectively handle crisis and
conflict when necessary
- Provide tenants and community members with referral information for other Fred Victor as well as external
community supports and resources
- Complete administrative tasks such as answering phones, supporting food programming, writing letters, notices,
daily entries into Pirouette and tracking statistical information.
- Attend daily debriefs and shift changes and complete incident reports as required
