Job Summary
We are seeking a dedicated and detail-oriented Medical Receptionist to join our Family Practice healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a smooth patient experience, and providing essential administrative support within a medical office setting. This role requires proficiency in computer use as well as strong communication skills. Join our team as a Medical Receptionist where you will play a vital role in providing exceptional service to our patients while supporting the overall operations of our healthcare facility.
Responsibilities
- Greet patients and visitors in a friendly and professional manner.
- Manage patient scheduling, including appointments, cancellations, and rescheduling.
- Answer incoming phone calls and check/respond to voicemails promptly
- Collect and verify patient information accurately at each visit
- Maintain accurate medical records in compliance with PIPEDA regulations
- Utilize computer-based tools for documentation and patient management in an organized and accurate manner
- Perform clerical duties such as filing, typing, and data entry
- Keep the reception area clean and welcoming
- Empty garbage as needed
- Perform light cleaning tasks to maintain a tidy workspace
- Support the healthcare team with smooth patient flow and other administrative tasks as required.
Skills
- Previous experience in a receptionist, administrative, or customer service role is recommended, not required
- Proficient in computer use, including email, and word processing
- Strong organizational skills with the ability to manage multiple tasks efficiently while ensuring confidentiality of health information.
- Excellent verbal and written communication skills
- Proficient phone etiquette and interpersonal skills
- Reliable, punctual, and a team player
- Ability to work effectively in a fast-paced environment while maintaining accuracy in documentation.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40.0 per week
Benefits:
Work Location: In person
