SMART Technologies is an award-winning company that collaborates with bright minds around the world who believe in the power of innovation. We’re large enough to do great things but small enough that you don’t get lost in the crowd. Our continued success is possible because of our ‘Best in Class’ culture and unique talents of every individual at SMART.
Make an impact in education and business and beyond. Be a part of meaningful work that fuels connections across the globe. These are the connections that really matter - and inspire greatness. #WeAreSMART #ConnectionsThatMatter
Purpose of the position
Reporting to the Senior Executive Assistant, you will be responsible for attending to the general public, clients and visitors dealing with inquiries on the phone and face to face supplying information regarding the organization and providing support as requested.
Duties and Responsibilities
- Greeting the general public, clients and visitors, directing them to the correct destination.
- Answer the phone, screen and direct calls, take and relay messages.
- Provide information to callers.
- Monitor visitor access.
- Manage and maintain SMART’s building passcards and keep accurate and up to date records.
- Receiving and sorting mail, prepping courier packages.
- Manage and order office supplies
- Manage business card program
- Point of contact with landlord.
- Coordinate tickets to the landlord regarding building related issues (passcards, lights, heat, etc.).
- Manage SMART HQ facility space by tracking availability of all offices and cubicles in the building and who occupies each space.
- Maintain HQ meeting room spaces
- Order office and meeting room signage and employee ID badges as required
- Assist with the EBC (booking, etc.).
- SMART employee events – organize and execute.
- Manage SWAG inventory and charging departments for product used.
- Maintain inventory for off-site storage
- Support SMART’s Health & Safety Committee (maintaining records and files, list of wardens, organizing and tracking training, etc.).
- Complete expense reports as requested.
- Kitchen restocking, inventory & ordering
- Stationery restocking, inventory & ordering
- Assist with HR Administrative duties as requested
- Assist with invoicing and expenses as required
- Performing all other reasonable duties as required.
Education and work experience
- High school diploma.
- Previous reception experience is required.
- knowledge of administrative and clerical procedures
- Basic MS office skills (especially Word and Excel).
- Exceptional customer service skills, able to deal with all levels of employees.
- Good communication skills.
Supervision
- This position does not have any direct reports.
- Must be able to work autonomously as this person sits at reception desk and is not constantly supervised.
Additional Details
- Office-based role, fast-paced work environment. Sits at reception.
At SMART, we are committed to fostering an inclusive, respectful, and equitable workplace where all individuals regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability can thrive. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.
